Salesforce Product Owner (f/m/x)

Sii Poland; Katowice; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great Place to Work

Profit sharing

Medical care

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Job summary

Sii Poland is seeking a Product Owner/Manager with strong Salesforce Service Cloud experience to drive product strategy and deliver business-focused solutions in an international context.

You will collaborate with stakeholders, translate complex needs into actionable requirements, and guide backlog priorities while ensuring successful change adoption across multiple regions.

Qualifications

• At least 4 years in Product Owner/PM/BA or Salesforce consultant with a business-oriented focus.
• Hands-on experience with Salesforce Service Cloud.
• Proven ability to manage product backlogs, prioritise requirements, and collaborate with multiple stakeholder groups.

Responsibilities

• Develop and continuously improve Salesforce-based products, focusing on Service Cloud.
• Manage the product backlog and define priorities with business stakeholders.
• Co-create the product vision, roadmap, and strategic direction.
• Analyse user needs and translate into business/functional requirements.
• Drive communication with stakeholders across different business areas and countries.
• Monitor product adoption, gather feedback, identify improvement opportunities.
• Coordinate the implementation of new functionalities and support change adoption.

Skills

Product ownership

Salesforce Service Cloud

Stakeholder management

Agile methodologies

Workshop facilitation

Requirements gathering

Tools

Salesforce Service Cloud

SOQL (basics)

Job description

We are looking for someone who can combine Salesforce platform expertise with a product-oriented and business-focused mindset. In this role, you will be responsible for developing and enhancing key solutions that support employee, manager, and operational team experiences in an international environment.

If you enjoy collaborating with business stakeholders, streamlining complex processes, prioritising requirements, and translating user needs into practical solutions.

Your tasks

• Developing and continuously improving Salesforce-based products, with a particular focus on Salesforce Service Cloud
• Managing the product backlog and defining priorities in close collaboration with business stakeholders
• Co-creating the product vision, roadmap, and strategic direction
• Analysing user needs and translating them into business and functional requirements
• Driving communication with stakeholders across different business areas and countries
• Monitoring product adoption and usage, gathering user feedback, and identifying opportunities for improvement
• Coordinating the implementation of new functionalities and supporting the change adoption process

Requirements

• At least 4 years of experience as a Product Owner, Product Manager, Business Analyst, or Salesforce Consultant with a strong business-oriented focus
• Hands-on experience with Salesforce Service Cloud
• Proven ability to manage product backlogs, prioritise requirements, and collaborate effectively with multiple stakeholder groups
• Experience facilitating workshops, gathering requirements, and defining business solutions
• Ability to bridge the gap between business stakeholders and technology teams
• Knowledge of Agile methodologies and practical experience working with product teams
• Excellent English and Polish communication skills, enabling effective collaboration in an international environment
• Living in Poland

Nice to have

• Basic knowledge of SOQL and data extraction from Salesforce
• Experience with Agile methodologies

Job no. JOB-3TTM4

Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well-equipped offices
• MySii app
• Medical care