Salesforce Platform Engineer

TalentsToday; Polska; Hybrid; PLN 396,000 - 528,000; Full time

Benefits offered by this job

Flexible working mode

Remote work option

Competitive compensation

Job summary

We are seeking a Senior Salesforce Platform Engineer to maintain and improve an enterprise Salesforce environment. The role combines hands‑on development, platform operations, and administration focused on Service Cloud, with modular, migration‑ready solutions.

The engineer will collaborate with a senior architect, two Salesforce developers, and integration engineers to shape the CRM landscape and support ongoing modernization.

Qualifications

• 8+ years of software development experience, including at least 5 years of enterprise Salesforce development and technical leadership experience

Responsibilities

• Own production Salesforce org: incidents, releases, access governance, and technical debt
• Lead Service Cloud with high-volume contact center routing; support Sales Cloud knowledge
• Hands-on Apex and Flow development; knowledge of Lightning Web Components (LWC)
• Experience with Salesforce CI/CD and deployment pipelines, Salesforce DX, Git, automated validation and testing
• Refactor large automation and migrate from Process Builder or Workflow Rules
• Knowledge of REST APIs, Platform Events, Change Data Capture, async processing, and middleware
• Practical use of AI coding agents in Salesforce development with testing/validation benefits
• Design maintainable, modular solutions and pragmatic build-versus-config decisions
• For combined engineer: Service Cloud administration and platform health checks
• For split team: Developer covers development/CI/CD/integrations/AI tooling; Administrator covers Service Cloud administration
• Ability to work independently and communicate effectively with stakeholders

Skills

Software development leadership

Production Salesforce ownership

Service Cloud expert

Apex and Flow

Lightning Web Components (LWC)

Salesforce CI/CD & DX

REST APIs & Platform Events

AI tooling in Salesforce (Claude Code)

Refactor complex automation

Tools

Salesforce Service Cloud

Sales Cloud

Apex

Flow

Lightning Web Components (LWC)

Salesforce DX

Git

REST APIs

Platform Events

Change Data Capture

CI/CD

AI coding agents (Claude Code)

Job description

We can only consider candidates currently based in the EU, as visa sponsorship is not available for this position.

Our Customer is an Icelandic company operating in the aviation industry. The company maintains a complex technology landscape connecting internal and external systems, including customer data, loyalty, CRM, and customer communications. Its customer-facing operations rely on Salesforce Service Cloud and Sales Cloud, with integrations supporting service center processes and information flow across departments.

We are looking for a Senior Salesforce Platform Engineer to maintain, improve, and simplify an enterprise Salesforce environment. The role combines hands‑on Salesforce development, platform operations, and administration, with Service Cloud as the primary focus. The customer is reviewing its CRM landscape and may retain, simplify, or gradually decommission Salesforce; solutions should therefore remain modular and migration‑ready.

The engineer will collaborate with a senior full‑stack architect, two Salesforce developers, and integration engineers.

Tech stack: Salesforce Service Cloud, Sales Cloud, Apex, Flow, Lightning Web Components (LWC), Salesforce DX, Git, REST APIs, Platform Events, Change Data Capture, CI/CD, AI coding agents (e.g. Claude Code).

WE EXPECT FROM YOU

• 8+ years of software development experience, including at least 5 years of enterprise Salesforce development and technical leadership experience
• Demonstrated ownership of a production Salesforce org, including incidents, releases, access governance, and technical debt
• Deep expertise in Service Cloud, including high‑volume contact center case management and routing; working knowledge of Sales Cloud
• Strong hands‑on Apex and Flow skills, plus working knowledge of Lightning Web Components (LWC)
• Experience with Salesforce CI/CD and deployment pipelines, Salesforce DX, Git, automated validation and testing
• Proven ability to refactor complex automation, including large Flows and migration from Process Builder or Workflow Rules
• Knowledge of Salesforce architecture and integration patterns: REST APIs, Platform Events, Change Data Capture, asynchronous processing, and middleware
• Practical experience using AI coding agents (Claude Code or equivalent) in Salesforce development, with concrete examples of testing, validation, and productivity improvements
• Ability to design maintainable, modular solutions and make pragmatic build‑versus‑configure decisions
• For a combined engineer role: hands‑on production Service Cloud administration (profiles, permission sets, queues, Omni‑Channel, skills, validation rules, reporting, sandbox refreshes, releases, and platform health checks)
• For a split team: the Developer must cover development, CI/CD, integrations, and AI tooling; the Administrator must cover Service Cloud administration and production operations
• Ability to work independently and communicate effectively with engineering and business stakeholders

WOULD BE A PLUS

• Salesforce certifications such as Platform Developer, Application Architect, or Administrator
• Knowledge of Marketing Cloud integrations with Service Cloud and shared customer data
• Experience with CRM migration, system replacement, or decommissioning
• Experience with other CRM platforms
• Experience in aviation, travel, or loyalty programs
• WE OFFER YOUModern technologies, new product development, and different business domains.
• Start‑up agility combined with mature delivery practices and a management team.
• Strong focus on your technical and personal growth.
• Transparent career development and individual development plan.
• Flexible working mode (remote/work from office), full remote possibility.
• Competitive compensation and social package
• Focus on well‑being and human touch.
• Flat organization where everyone is heard and is invited to contribute.