Sales Support Specialist DACH Region (Germany, Austria, Switzerland)

Flokk; Turek; On-site; PLN 40,000 - 60,000; Full time

Job summary

Flokk is seeking a Sales Support Specialist for the DACH region, focusing on customer service and process efficiency. The ideal candidate will excel in communication, possess strong problem-solving skills, and thrive in a collaborative international environment. This role offers competitive benefits and opportunities for professional development.

Benefits

Onboarding program and ongoing support

Training and professional development opportunities

Social benefits package

Competitive salary

Preferential insurance offer

Qualifications

• Good knowledge of German (minimum B2) and English (minimum B2 – preferred).
• Proficient in MS Office and knowledge of ERP systems preferred.
• Reliability, responsibility, and strong communication skills.

Responsibilities

• Communication with customers and preparing quotations.
• Supporting the execution of sales goals through data analysis.
• Participation in trade fairs and customer training.

Skills

Customer-oriented communication

Problem-solving

Teamwork

Work organization

Tools

MS Office

ERP systems

PCon

Job description

Are you ready to use your customer service and administrative expertise to make a meaningful impact in the world of Sales Support at Flokk?

Flokk, a leader in workplace seating solutions, is looking for a Sales Support Specialist DACH Region (Germany, Austria, Switzerland) to join our Sales Support team. We are looking for someone with a passion for efficient process coordination, client-focused communication and cross-functional collaboration.

Does this sound like you?

Key duties in this position:

• Communication via phone and email with external customers, sales representatives, and customer service offices of the Flokk Group,
• Preparing commercial offers and tender documentation,
• Preparing quotations and documentation for non-standard products,
• Handling marketing materials,
• Supporting the creation and implementation of sales support programs and promotional campaigns,
• Operating ERP systems in terms of data entry and preparing analyses based on ERP data,
• Preparing reports to support the execution and analysis of sales goals,
• Participation in trade fairs, customer training, and sales academies,
• Updating the product offering and pricing in ERP and PCon systems.

Needed attributes:

• Good knowledge of German (minimum B2),
• Good knowledge of English (minimum B2) – preferred,
• Proficient in using the MS Office suite,
• Knowledge of ERP systems and PCon – preferred,
• Ability to independently identify and solve problems and optimize processes,
• Strong communication skills, excellent work organization, and the ability to work in a team,
• Reliability, responsibility, and consistency in action,
• Customer-oriented approach.

We Offer:

• Work in an international team and the opportunity to participate in interesting projects,
• Emphasis on positive relationships and a friendly working atmosphere,
• Onboarding program and ongoing substantive support,
• Training and opportunities for professional development,
• Competitive salary,
• Social benefits package,
• Preferential insurance offer.

Be part of our exciting future!

Discover a career at Flokk, where meaningful connections and collaboration thrive, our range of products inspire, and our shared commitment to sustainability is embraced. The Flokk way is guided by our values; human-centred, sustainable, and innovative. Regardless of what location you work from, or in what position you find yourself thriving, you will be part of a diverse, inclusive, and productive international culture.

If you are eager to shape Flokk’s future and grow with us, we look forward to hearing from you and receiving your application!