Sales Support Executive

Far'n'Beyond Ltd.; Kraków; On-site; PLN 75,795 - 116,220; Part time

Benefits offered by this job

25 days annual leave (+ bank holidays+

paid birthday off)

Social events and engagement sessions

Job summary

Far'n'Beyond Ltd. in Leeds is seeking a detail-oriented Customer Service & SKU Coordinator to join a UK-based team. The role focuses on managing SKU activity, coordinating with customers and internal teams, and performing stock analysis using client websites.

This is a part-time position (30 hours per week) with 25 days annual leave, bank holidays, and paid birthday off. Social events and engagement activities are provided.

Qualifications

• Experience in telephone or email customer service.
• Strong organisation and attention to detail.
• Proficient with Microsoft Office and VLOOKUP.
• Forward-thinking and proactive attitude.
• UK resident with unrestricted rights to work in the UK.

Responsibilities

• Manage SKU activity including inputting new SKUs and uploading imagery.
• Coordinate SKU information with customers and internal teams.
• Conduct stock analysis using client websites.
• Develop understanding of client’s industry and products from research.
• Maintain relationships with customers and respond to enquiries.
• Organise samples and raffle prize logistics.
• Provide admin support with data analysis, contracts and NPD launches.
• Occasional support with customer retail events.

Skills

Customer service

Organization & detail

Forward-thinking

UK resident

Tools

Microsoft Office

VLOOKUP

Job description

Our client is an innovative supplier and distributor of pre and post-natal products and devices, they are a house-hold name and a global leader within the industry; their journey has led them to become a multimillion-pound international brand with a leading product range available in most high street, grocery, and independent stores nationwide.

Our Promise
Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance.

If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role.

However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

• Leeds Office
• Part Time - 30 hours per week
• 25 days annual leave (+ bank holidays + paid birthday off)
• Social events and engagement activities

Due to the nature of our roles, candidates must be a UK Resident residing within commutable distance to Leeds. Please note we cannot offer visa sponsorship for overseas candidates.

ROLES & RESPONSIBILITIES:

• Manage SKU activity including inputting new SKUs & uploading imagery to client portals.
• Ensure SKU information is coordinated and communicated with customers and internal teams.
• Conduct and report regular stock analysis using customer websites.
• Develop an understanding of our client’s industry and product offering from competitor research and continuous learning, report valuable insights to the National Account Manager.
• Maintain and build relationships with customers, responding to any incoming enquiries and support the National Account Manager with customer demands.
• Organise and manage samples and raffle prize logistics.
• General administrative support with data analysis/reporting, client promotional forms, contracts, and NPD launches.
• Occasional support with customer retail events.

SKILLS & REQUIREMENTS:

• Previous telephone/email customer service based experience.
• Excellent organisation and attention to detail skills, confident in using own initiative.
• IT Literate; experience with Microsoft Office suite, & VLOOKUP.
• A forward-thinking and proactive attitude is essential.
• UK resident with unrestricted rights to work in the UK.