Sales Solutions Specialist

FedEx Group; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

FedEx Group is seeking a Sales Solutions Specialist in Kraków to drive major customer wins by designing and deploying tailored supply chain solutions. You will support Sales with customer meetings, build strong partnerships, and lead cross-functional project teams across borders to deliver on-time implementations.

The role emphasizes relationship-building, structured project management, and delivering scalable, replicable customer solutions that gain new business and enhance customer experience.

Qualifications

• Good understanding of FedEx/TNT networks, products and capabilities.
• Fluent in English (spoken and written).
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint).
• Project management skills and ability to structure complex work.
• Ability to analyse information or data and present findings.
• Attention to detail and accuracy in work.
• Ability to use own initiative and work autonomously.
• Ability to prioritise and manage a busy workload.
• Flexible approach to project requirements.
• University Degree.

Responsibilities

• Support acquisition and development of major customers through structured project management.
• Attend customer meetings to understand supply chain requirements and translate into solutions.
• Lead project teams across functions and countries, allocate tasks, monitor progress and chair calls.
• Define scope and manage development and deployment of customer solutions for new business.
• Present solutions to customers and ensure on-time go-lives with optimal experience.
• Perform project reviews and hand over to Sales and owners when closed.

Skills

Fluent English

Verbal & written communication

Project management

Data analysis & presentation

Attention to detail

Initiative

Workload prioritisation

Autonomy

Education

University Degree

Tools

Microsoft Office

Job description

Reporting to a Manager Solutions Design & Implementation, you will support the acquisition and development of major customers by creating and deploying customer solutions and implementing major new business wins via structured project management. This will be achieved by supporting Sales with customer meetings to fully understand their supply chain requirements. The ability to develop strong relationships with customers in the spirit of a partnership approach is essential. Key to succeeding in this exciting and varied role will be your ability to build and maintain relationships as you will be managing project teams comprising of FedEx colleagues within functions/departments in various countries. You will form and lead the project teams including allocating tasks, progress monitoring, managing communication and chairing conf calls/meetings to ensure the projects remain on-track.

We have an exciting opportunity for you to join our team as a Sales Solutions Specialist.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

Key Responsibilities:

• Work in partnership with FedEx operating companies, functions and teams to support the acquisition and development of strategically important customers.
• Define scope and project manage the development and deployment of sustainable, replicable and scalable customer solutions that support the acquisition of major new business for FedEx.
• Develop and deploy customer solutions to support penetration into target vertical markets.
• Perform framing sessions with prospective and existing customers to identify and implement areas for improvement within their supply chain creating opportunities for FedEx.
• Present customer solutions to prospective and existing customers.
• Define scope and project manage the implementation of major new business to ensure go-live is achieved on-time and providing an optimum customer experience.
• Perform project reviews with customers and hand-over to Sales and other functional owners once the project is closed.

Preferred Knowledge and Experience:

• Good understanding of FedEx/TNT networks, products and capabilities
• Fluent in English
• Excellent verbal and written communication skills
• Proficient in Microsoft Office
• Project management skills
• Ability to analyse information or data and present findings
• Ability to give attention to detail
• Ability to use own initiative
• Ability to exercise personal responsibility and autonomy
• Ability to prioritise and manage a busy workload
• Flexible approach to work according to project requirements
• University Degree

What do we offer:

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P‑S‑P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P‑S‑P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.