Sales Process Specialist with German

UL, LLC; Warszawa; Hybrid; PLN 79,000 - 106,000; Full time

Job summary

UL Solutions is seeking a German-speaking Sales Process Specialist to support sales teams with administrative tasks, including quote generation, order processing, and pre-/post-sales support. The role involves responding to customers, promoting UL Solutions’ services, and collaborating with engineers and labs to ensure compliance with safety requirements.

Requirements include a High School/Technical diploma, strong MS Office skills, and German and English at B2/C1.

Qualifications

• German language and English language at B2/C1 level are required.
• Advanced MS Office skills (Word, PowerPoint, Outlook, Excel).
• Sales support or related experience is preferred.
• Familiarity with CRM software (e.g., Salesforce) is desirable.

Responsibilities

• Responds to customers via email, online inquiries or phone to provide support.
• Promotes UL Solutions’ services and encourages partnerships.
• Collaborates with engineers and laboratory teams on pre- and post-sale actions.
• Performs admin-related tasks to support sales professionals.
• Connects customers to UL personnel when needed.
• Engages teams to improve delivery and customer experience.
• Manages follow-ups to convert quotes into orders.

Skills

German (B2/C1)

English (B2/C1)

MS Office

Sales support

CRM familiarity

Education

High School/Technical School diploma

Tools

Salesforce

Job description

Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That’s what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We’re always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.

We are looking for a German-speaking Sales Process Specialist who will support ULS’ sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support. Join our team and explore the world of safety testing & certification.

• Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support.

• Promotes UL Solutions’ services and encourages potential clients to partner with us.

• Collaborates with our Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements.

• Supports our sales professionals by performing (included but not limited to) admin-related tasks.

• Connects customer to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed.

• Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience.

• Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.

• Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders.

#LI-Hybrid

#LI-ZK1

• High School/Technical School diploma.

• Working experience in sales-related roles, preferably sales support, technical sales, would be nice to have.

• B2/C1 level of English and German languages is a must.

• Advanced in MS Office (Word, PowerPoint, Outlook, Excel).

• Pro-active approach and ability to build and maintain strong relationships.

• A strong team player.

• Familiarity with Salesforce or other CRM software would be desirable.

Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland the annual salary range for this position is 79,400-105,800 PLN gross and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional sales incentive with a target payout of 20% of base salary. You’ll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.

This role is gender-neutral and open to all qualified applicants, regardless of gender identity.

What you’ll experience working for ULS

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.