Sales Development Representative (Eastern Europe)

Creatio; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Creatio, Warsaw-based, is seeking a Sales Development Representative to identify and nurture leads in the low-code automation and CRM market. The role focuses on qualifying opportunities and supporting the sales pipeline via close collaboration with marketing and sales teams.

You will reach out through email, calls, and LinkedIn, maintain accurate CRM data, and help optimize outbound campaigns to drive revenue.

Qualifications

• Minimum 6 months in an SDR, staffing, or related B2B SaaS sales role.
• Proven track record of generating leads and meeting KPIs.
• Proficiency with CRM software and prospecting tools (Sales Navigator, Outreach.io).
• Knowledge of low-code platforms and CRM trends.
• Advanced English and Ukrainian language skills.

Responsibilities

• Lead generation and prospecting to build a strong pipeline.
• Conduct market research and monitor CRM metrics.
• Collaborate with Sales and Marketing for lead quality.
• Maintain accurate CRM data and track progress.
• Execute outbound campaigns via email, phone, and LinkedIn.
• Continuously optimize outreach strategies.

Skills

Lead generation

KPIs achievement

CRM usage

Low-code CRM knowledge

English/Ukrainian

Tools

Sales Navigator

Outreach.io

Job description

Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list,recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.The role is based in Warsaw, hybrid.

Responsibilities:

• Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
• Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
• Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
• Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
• Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.

Requirements:

• Industry Knowledge: at least 6 months in an SDR, staffing, or related sales role, ideally within B2B SaaS software.
• Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
• CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
• Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.
• Advanced levels of English and Ukrainian are required.

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.

Benefits & Rewards Package:

We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.