Remote Technical Account Manager - Client Integrations

SOFTSWISS; Remote; PLN 180,000 - 240,000; Full time

Job summary

A leading software development company in Poland is seeking a Technical Account Manager to enhance client services on the SOFTSWISS Sportsbook Platform. The role involves managing client integrations, resolving queries, and ensuring system stability. Candidates must possess strong skills in API communication, HTML, and CSS. The position offers full-time remote work flexibility, private insurance, and various benefits including additional time off and comprehensive training programs.

Benefits

Full-time remote work opportunities

Flexible working hours

Private insurance

Additional 1 Day Off per calendar year

Sports program compensation

Comprehensive Mental Health Programme

Free online English lessons

Generous referral program

Training and participation in professional conferences

Qualifications

• Proficient in API communication and reading log files.
• Strong command of HTML, CSS, and SEO principles.
• Basic understanding of Quality Assurance processes.

Responsibilities

• Support and manage client integrations.
• Resolve client queries as first line of support.
• Translate client requirements into development tasks.
• Maintain technical infrastructure for stability.
• Collaborate with teams to deliver functional products.
• Communicate with clients regarding feature requests.

Skills

B2 level in English

B2/C1 level in Russian

API communication understanding

HTML

CSS

Web performance principles

SEO principles

Quality Assurance practices knowledge

Figma

Analytical skills

Organizational skills

Communication skills

Job description

A leading software development company in Poland is seeking a Technical Account Manager to enhance client services on the SOFTSWISS Sportsbook Platform. The role involves managing client integrations, resolving queries, and ensuring system stability. Candidates must possess strong skills in API communication, HTML, and CSS. The position offers full-time remote work flexibility, private insurance, and various benefits including additional time off and comprehensive training programs.