Remote Senior Solutions Engineer - GPU AI Infrastructure

Pragmatike; Polska; A distancia; PLN 466.000 - 700.000; Jornada completa

Descripción de la vacante

Pragmatike is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and production usage. This remote, full-time role emphasizes autonomy and hands-on problem solving across cloud, GPU, and AI infrastructure.

You will work with account managers, product and SRE teams to deploy workloads, run POCs, troubleshoot issues, and ensure smooth onboarding while maintaining strong customer relationships.

Formación

• 5+ years in a customer-facing technical role such as Solutions Engineer/Architect.
• Experience with cloud infrastructure, GPU infrastructure, AI infrastructure or enterprise compute.
• Strong hands-on knowledge of Linux, Virtual machines, Kubernetes, Networking, Storage, NVIDIA GPUs.
• Ability to troubleshoot complex infrastructure and AI workloads.
• Excellent communication skills and proactive ownership.

Responsabilidades

• Own enterprise customer onboarding: manage access, networking, storage, server handover and first workloads through to production.
• Act as the first technical point of contact for enterprise customers, understanding and troubleshooting issues before escalation to SRE or engineering when needed.
• Own technical issues through resolution: provide context to internal teams, coordinate communication and ensure issues are closed properly.
• Support pre-sales activities: lead technical discovery, solution design, sizing, demos and POCs alongside the commercial team.
• Design and run POCs with clear technical success criteria and help customers move from evaluation to production.
• Debug customer workloads hands-on, including inference and multi-GPU workloads, working directly with customer engineering teams.

Conocimientos

Linux

Virtual machines

Kubernetes

Networking

Storage

NVIDIA GPUs

Descripción del empleo

Pragmatike is hiring a Senior Solutions Engineer to own the technical side of enterprise relationships from pre-sales through onboarding and production usage. This remote, full-time role emphasizes autonomy and hands-on problem solving across cloud, GPU, and AI infrastructure.

You will work with account managers, product and SRE teams to deploy workloads, run POCs, troubleshoot issues, and ensure smooth onboarding while maintaining strong customer relationships.