Remote MinistryPlatform Support Specialist

ACS Technologies; Poland; Remote; PLN 145,085 - 217,627; Part time

Benefits offered by this job

401(k) match

Free Wellness Clinic

Caring work environment

Job summary

ACS Technologies is looking for a MinistryPlatform Support Agent to join their remote customer support team. This role involves providing technical support to customers using the MinistryPlatform software, troubleshooting issues, and directly engaging with users via various communication channels.

The position requires 3+ years of experience in supporting MinistryPlatform and offers a flexible 32-hour work week, along with a comprehensive benefits package.

Qualifications

• 3+ years of experience supporting MinistryPlatform users.
• Ability to work in shifts of approximately 6-8 hours over 4-5 days.
• Strong analytical and troubleshooting skills.

Responsibilities

• Provide technical support via chat, email, phone, and screen sharing.
• Troubleshoot issues reported by customers.
• Facilitate issue resolution between customers and 3rd parties.

Skills

Technical support

Customer communication

Analytical skills

Problem-solving

Job description

ACS Technologies is looking for a MinistryPlatform Support Agent to join their remote customer support team. This role involves providing technical support to customers using the MinistryPlatform software, troubleshooting issues, and directly engaging with users via various communication channels.

The position requires 3+ years of experience in supporting MinistryPlatform and offers a flexible 32-hour work week, along with a comprehensive benefits package.