Remote Luxury Auto Support Specialist (Italian)

Minacs; Katowice; Remote; PLN 15,000 - 25,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Specialist in the automotive industry with Italian language skills. The successful candidate will respond to customer inquiries, maintain documentation, and work collaboratively to improve customer experience. Candidates should have at least 1 year of relevant experience, with a focus on automotive products. This role offers a comprehensive benefits package and the opportunity to work remotely.

Benefits

Comprehensive benefits package

Private healthcare

Life insurance

Paid training

Qualifications

• 1+ years of experience in a call center or customer service role, preferably in the automotive industry.
• Strong communication skills, with a C1 level in Italian.
• Very good knowledge of English, minimum B2 level.

Responsibilities

• Responding to customer inquiries via phone, chat, and email.
• Maintain clear documentation of customer interactions.
• Collaborate with colleagues to enhance customer experience.

Skills

Communication skills

Problem-solving skills

Attention to detail

Organizational skills

Solution-oriented mindset

Job description

A leading customer service provider is seeking a Customer Service Specialist in the automotive industry with Italian language skills. The successful candidate will respond to customer inquiries, maintain documentation, and work collaboratively to improve customer experience. Candidates should have at least 1 year of relevant experience, with a focus on automotive products. This role offers a comprehensive benefits package and the opportunity to work remotely.