Remote Global Customer Support Specialist

SupportYourApp; Remote; PLN 120,000 - 180,000; Full time

Job summary

A global Support-as-a-Service leader is looking for a Customer Support Consultant to provide exceptional support to clients. This fully remote position requires excellent communication skills in Ukrainian and English, a proactive attitude, and at least 6 months of experience in customer support. You will build lasting relationships with customers and handle sensitive data securely while maintaining a positive work environment that values personal development and work-life balance.

Benefits

Fixed schedule: Monday-Friday, 4pm - 12am Kyiv time

Opportunity to cooperate fully remotely

Inclusive international environment

Compensation in USD

Rewards for referring friends

Balance between project workload and personal time

Responsive leadership interested in your development

Qualifications

• 6+ months of experience in a customer support role.
• Personal computer with at least 8GB of RAM and stable internet connection.

Responsibilities

• Deliver outstanding customer support via calls and emails.
• Build strong and lasting customer relationships.
• Handle sensitive customer data securely.

Skills

Ukrainian communication (C1)

English communication (C1)

Analytical thinking

Proactive attitude

Research skills

Tools

CRM systems

Job description

A global Support-as-a-Service leader is looking for a Customer Support Consultant to provide exceptional support to clients. This fully remote position requires excellent communication skills in Ukrainian and English, a proactive attitude, and at least 6 months of experience in customer support. You will build lasting relationships with customers and handle sensitive data securely while maintaining a positive work environment that values personal development and work-life balance.