Remote German-English Pharma Support Specialist

SkillMatch Solutions; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading support solutions provider is looking for a Customer Support Specialist fluent in German and English to work remotely from Poland. This role involves being the primary contact for customers, handling inquiries, and providing crucial support on pharmaceutical products, ensuring high satisfaction. Candidates must hold a relevant degree, possess strong communication skills, and have previous experience in customer support preferred. The position offers a competitive salary, benefits, and opportunities for professional growth.

Benefits

Private medical health care through Luxmed Group

MyBenefit cafeteria with vouchers

Opportunities for professional development

Qualifications

• Bachelor's or Master's degree in Medicine or related fields is mandatory.
• Fluency in both German and English (spoken and written).
• Strong communication and interpersonal skills.

Responsibilities

• Act as the primary liaison for customers, handling inquiries regarding pharmaceutical products.
• Deliver accurate and timely information through various channels.
• Collaborate closely with internal teams to address customer concerns and maintain service standards.

Skills

Fluent in German

Fluent in English

Strong communication skills

Problem-solving skills

Interpersonal skills

Education

Bachelor's or Master's degree in Medicine or related fields

Job description

A leading support solutions provider is looking for a Customer Support Specialist fluent in German and English to work remotely from Poland. This role involves being the primary contact for customers, handling inquiries, and providing crucial support on pharmaceutical products, ensuring high satisfaction. Candidates must hold a relevant degree, possess strong communication skills, and have previous experience in customer support preferred. The position offers a competitive salary, benefits, and opportunities for professional growth.