Remote Crypto Chat Support Specialist - Japanese

SupportYourApp; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading Support-as-a-Service company is seeking a Chat Support Consultant. In this role, you will provide excellent customer support in crypto trading within a multicultural environment. Requirements include native Japanese and strong English, with at least 6–12 months experience in online customer support. Enjoy flexible scheduling and the opportunity to work remotely with good bonuses and training opportunities.

Benefits

Flexible schedule

Opportunity to work fully remotely

Good bonuses for referring friends

Paid intensive training

Qualifications

• 6–12 months of online customer support experience, preferably in crypto or financial services.
• Experience in live chat support and handling customer inquiries.
• Financial background is strongly preferred.

Responsibilities

• Provide efficient and excellent customer support in crypto trading via live chat.
• Handle customer inquiries, order disputes, and appeals.
• Understand customers’ needs and deliver feedback.

Skills

Native Japanese

Strong English proficiency

Problem-solving skills

Analytical skills

Payment/banking knowledge

Job description

A leading Support-as-a-Service company is seeking a Chat Support Consultant. In this role, you will provide excellent customer support in crypto trading within a multicultural environment. Requirements include native Japanese and strong English, with at least 6–12 months experience in online customer support. Enjoy flexible scheduling and the opportunity to work remotely with good bonuses and training opportunities.