Regulatory Compliance Analyst

SpotOn: Product; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading payment solutions company is seeking a Regulatory Compliance Analyst in Kraków. This role involves managing data privacy matters and assisting in compliance programs. Ideal candidates will have experience in EU Data Protection Laws and excellent communication skills. The role offers a competitive salary and benefits including private healthcare and flexible work arrangements.

Benefits

Competitive pay: 11,500 - 17,000 PLN gross

Fully paid private healthcare in LuxMed

Access to breakfast and lunch through the vending machine

New modern office space

Employee referral program

Qualifications

• Strong knowledge of EU Whistleblower Directive and Poland Protection Of Whistleblowers Act.
• Familiarity with Card Brand rules and requirements to support merchant compliance initiative.
• 2-3 years experience on internal investigations, research or testing preferred.

Responsibilities

• Represent Poland in Data Privacy Matters.
• Maintain regulatory complaint logs to document remediation efforts.
• Assist with response and inquiries from merchants related to compliance matters.

Skills

Experience in Poland and EU Data Protection Laws

Excellent research and investigation skills

Effective communication skills both verbal and in writing

Ability to work autonomously and with discretion

Detailed-oriented

Education

3-5 years of relevant work experience in financial services/banking industry

2-3 years direct experience with GDPR

Job description

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.

Recently, SpotOn was:

• Named one of Fast Company’s Most Innovative Companies of 2024
• Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
• Selected as the Best Overall Restaurant POS by NerdWallet
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.

That’s where you come in.

The Regulatory Compliance Analyst's primary responsibility is executing on approved and detailed tasks that lead to the overall compliant standing of the organization. The ideal candidate will need to utilize high levels of attention to detail to review inquiries, create and maintain reports and monitor various compliance programs as assist with various merchant compliance based requests.

On a daily basis, you will:

• Represent Poland in Data Privacy Matters; serving as the PL Data Protection Officer under the Global Chief Compliance Officer.
• Support, intake and investigation of first line Whistleblower reports for the Poland Office.
• Maintain training records for compliance training.
• Maintain regulatory complaint logs to document remediation efforts.
• Assist with monitoring and testing initiatives to support merchant and card brand compliance.
• Assist with response and inquiries from merchants related to compliance matters including PCI DSS and card brand violations.
• Work regulatory alerts as assigned.

What skill are we searching for?

• Experience in Poland and EU Data Protection Laws.
• Willing to come into our Kraków office 2-3 times per week.
• Knowledge of EU Whistleblower Directive and Poland Protection Of Whistleblowers Act.
• Excellent research and investigation skills.
• Effective communication skills both verbal and in writing.
• Ability to work autonomously and with discretion.
• Experience with policy and procedure drafting.
• Familiarity with Card Brand rules and requirements to support merchant compliance initiative.
• Detailed-oriented and must have the ability to prioritize all tasks appropriately.
• Experience working with global teams and flexible work schedules.

Perfect candidate also has:

• 3-5 years of relevant work experience in financial services/banking industry.
• 2-3 years direct experience with GDPR (EU General Data Protection Regulation) and/or the Poland Data Protection Act of 2018. Data Protection Officer experience strongly preferred.
• 1-2 years of credit card processing experience.
• 2-3 Compliance and/or risk experience preferred.
• 1-2 years experience on internal investigations, research or testing preferred.

Here’s a bit about what we have to offer:

• Competitive pay: 11 500 - 17 000 PLN gross on CoE.
• Fully paid private healthcare in LuxMed.
• Access to the Worksmile platform with a monthly top-up.
• Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week.
• New, modern, bright and comfortable office space in the city centre.
• A lot of free parking spots around the office.
• Access to the company’s library.
• Great working atmosphere.
• Chill out room with a PlayStation, table tennis, and mini gym.
• Free snacks and beverages in a kitchen.
• Company parties and social activities.
• Employee referral program.
• Relocation Package within Poland.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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“I agree to the processing of my personal data included in my application to the extent exceeding the data required by law, by the data controller, SpotOn Poland spółka z ograniczoną odpowiedzialnością with its registered office in Krakow (Aleja 29 listopada , 31-402 Krakow) for the purpose of recruitment process. I am aware that my consent may be revoked at any time. However, this does not affect the legality of processing my data until the date of revocation.”

„Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w dokumentach rekrutacyjnych w zakresie przekraczającym dane, których podanie jest wymagane na podstawie przepisów prawa, przez administratora danych SpotOn Poland Sp. z o.o. z siedzibą w Krakowie w celu prowadzenia procesu rekrutacji. Mam świadomość, że zgoda może być odwołana w każdym czasie bez wpływu na zgodność z prawem przetwarzania dokonanego przed wycofaniem zgody.”

Agreement for the future recruitment processes Select...

“I agree to the processing of my personal data included in my application by the data controller, SpotOn Poland spółka z ograniczoną odpowiedzialnością with its registered office in Krakow (Aleja 29 listopada, 31-402 Krakow) for the purpose of future recruitment process, during a period of 2 years from the date of application. I am aware that my consent may be revoked at any time. However, this does not affect the legality of processing my data until the date of revocation.”