Real-Time Sanctions Screening Manager

PowerToFly; Warszawa; Hybrid; PLN 260,000 - 380,000; Full time

Job summary

Visa is seeking a Transaction Screening Manager to lead the Warsaw Real-Time Screening function, ensuring operational performance, quality, and escalation management. You will partner with Compliance, MLRO, Product and Technology to strengthen controls and drive risk-based decisions.

In this role you will manage day-to-day operations, resource planning, coaching of Associates and Analysts, and delivery of governance reporting.

Qualifications

• Leadership experience in financial crime or AML operations.
• Strong sanctions screening operations, escalation management and quality governance knowledge.
• Proven ability to manage teams against SLA, productivity and quality targets.
• Excellent stakeholder management and senior reporting skills.
• Strong analytical capability using MI to identify risks, trends and improvement actions.
• Experience coaching and developing performance in an operational environment.

Responsibilities

• Lead day-to-day operations of the Transaction Screening team in Warsaw.
• Own team performance across SLA, quality, productivity, queue health and escalation timeliness.
• Manage resource planning, shift coverage, capacity forecasting and operational prioritisation.
• Act as an escalation point for complex sanctions, watchlist or urgent operational matters.
• Ensure procedures, controls and governance expectations are understood and followed by the team.
• Lead quality assurance activity, calibration, thematic review and remediation planning.
• Use management information to identify trends, root causes, control gaps and operational risks.
• Develop Associates and Analysts through coaching, objective setting, feedback and performance management.
• Support recruitment, onboarding, training and capability build for the Warsaw operating model.
• Partner with Compliance leadership, MLRO teams, Product, Technology, Operations and Customer teams to resolve issues and improve controls.
• Prepare clear performance updates for senior stakeholders, highlighting achievements, issues, risks and recommended actions.
• Support audit, regulatory, client and governance requests relating to screening operations.
• Drive continuous improvement across people, process, systems, quality and customer outcomes.
• Foster an inclusive, high-performance culture aligned to Visa leadership principles.

Skills

Leadership

Sanctions screening

SLA management

Stakeholder mgmt

MI analytics

People development

Job description

Visa is seeking a Transaction Screening Manager to lead the Warsaw Real-Time Screening function, ensuring operational performance, quality, and escalation management. You will partner with Compliance, MLRO, Product and Technology to strengthen controls and drive risk-based decisions.

In this role you will manage day-to-day operations, resource planning, coaching of Associates and Analysts, and delivery of governance reporting.