Project Coordinator II

UL, LLC; Warszawa; On-site; PLN 95,000 - 127,000; Full time

Benefits offered by this job

Annual paid leave

ULS University access to training

Two volunteering days per year

Flexible working arrangements

Job summary

UL Solutions in Warsaw (Poland) is seeking a highly organized Project Coordinator to ensure smooth execution of technical training sessions and support the sales back office. The role involves organizing training environments, coordinating with customers, and maintaining CRM data with a focus on quality processes.

The position requires 2–3 years in sales back office or customer operations, and proficiency in German and English.

Qualifications

• 2–3 years of experience in sales back office coordination or customer operations.
• Experience with Marketo, CRM systems or other digital customer platforms.
• Strong attention to detail and accuracy.
• Advanced level in German and English (written and spoken).
• Ability to follow structured workflows.
• Knowledge of ISO 9001/27001/TISAX is a plus.

Responsibilities

• Act as first level support for technical training inquiries.
• Organize and prepare customer training environments and materials.
• Support external training activities (literature, logistics, documentation).
• Create and review public training offers; conduct sales follow ups.
• Plan yearly public training calendar and support revenue forecasting.
• Coordinate communication with customers through the training process.
• Conduct follow-ups with participants to ensure satisfaction and collect feedback.
• Assist customers with logistical inquiries and documentation.
• Collaborate with internal teams to ensure timely execution of tasks.
• Maintain data accuracy in CRM systems and ensure structured workflows.
• Support small to medium internal projects (training, sales operations, quality).
• Ensure compliance with internal standards and process discipline.

Skills

Project coordination

Cross-team communication

Attention to detail

German language

English language

Sales back office coordination

Customer operations

Strong process orientation

ISO quality knowledge

Tools

Marketo

CRM systems

Job description

We are looking for a highly organized and detail‑oriented Project Coordinator to join our team in Warsaw (Poland). In this role, you will ensure the smooth execution of technical training sessions for our customers and partners, while also supporting sales team with key back-office and processes. Your work will play a vital role in delivering excellent customer experience and maintaining high operational standards.

Training Support & Coordination

• Acting as a first level support for technical training inquiries from customers

• Organize and prepare customer training environments, including meeting rooms and required materials

• Support external training activities (literature, logistics, documentation)

• Create and review public training offers; conduct sales follow ups

• Plan the yearly public training calendar and support revenue forecasting with management

• Coordinate communication with customers throughout the training process

• Conduct follow‑ups with participants after training completion to ensure satisfaction and gather feedback

Customer & Sales Back Office Support

• Assist customers with logistical inquiries and documentation

• Collaborate with internal teams to ensure accurate and timely execution of support tasks

• Maintain data accuracy in CRM systems and ensure structured process execution

Project & Process Coordination

• Support small to medium internal projects related to training, sales operations, or quality management

• Ensure compliance with internal standards and process discipline

• 2-3 years experience in sales back office coordination or customer operations

• Skills in project coordination and cross‑team communication

• Strong attention to detail and a high degree of accuracy

• Experience using Marketo, CRM systems, or other digital customer platforms

• Strong process orientation and ability to follow structured workflows

• Advanced level in German and English (written and spoken)

• Understanding of quality and auditing processes such as ISO 9001, ISO 27001 or TISAX is a plus

Total Rewards:

We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions - for Poland, the annual salary range for this position is 95,200-126,900 PLN gross and is based on multiple factors, including job‑related knowledge/skills, experience, geographical location, and other factors. This position is eligible for additional incentive with a target payout of 5% of base salary. You’ll also enjoy annual paid leave, access to our ULS University to support continuous learning and career growth, two volunteering days each year to participate in community activities, and flexible working arrangements designed to help you balance work and life.

This role is gender-neutral and open to all qualified applicants, regardless of gender identity.

What you’ll experience working for ULS

UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.

That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem‑solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.

This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.

Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits.

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer.

To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.