Program Management Office Lead

Paybis; Poland; On-site; PLN 150,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Courses & development budget

All tools & equipment

Team-building events

Paid lunches & parking at Riga office

Job summary

Paybis is seeking a PMO Lead to own planning, scheduling and delivery of strategic cross‑department initiatives across crypto custody, embedded banking, cards and licensing programmes. You will report to the CEO, with a dotted line to CTO and CPO, and build a two-person PMO.

This role requires taking the portfolio from the CEO, dating every initiative, surfacing slips and driving dependencies with Legal, Compliance, Data, Finance and IT. You will automate status and reporting wherever possible.

Qualifications

• Experience running cross-department programmes to committed dates in regulated payments or crypto.
• Experience building or running a lightweight PMO or portfolio function.
• Proven ability to automate project tracking and reporting with APIs and AI tools.
• Evidence of holding dates against a senior stakeholder and escalating on time.

Responsibilities

• Own portfolio board for strategic initiatives with dates, dependencies, risks and decisions pending.
• Run intake: one-page charter within five working days.
• Hold date discipline; dates move only via a logged change request.
• Get dependency commitments from Legal, Compliance, Data, Finance and IT within two working days.
• Run the escalation ladder and prepare the CEO's weekly portfolio review.
• Produce the weekly strategic-initiatives section of the management report and monthly portfolio review.
• Automate status collection, board sync and slip alerts with our monday.com, Confluence, Slack and AI stack.
• Run three to four strategic programmes personally; hire and manage one Project Manager.

Skills

Cross-Department Programs

PMO/Portfolio Management

Automation & AI tooling

Stakeholder management

Tools

monday.com

Jira

Confluence

APIs

Job description

Paybis is a regulated crypto platform that makes it simple for people to buy, sell and move digital assets. We hold licences and registrations in the EU, Canada and the United States, including a MiCA CASP licence and a Payment Institution licence supervised by the Bank of Latvia. We also run a B2B platform that partners build on, and our banking, card and payment partners expect delivery they can plan around.

About Paybis

Paybis is a regulated crypto platform that makes it simple for people to buy, sell and move digital assets. We hold licences and registrations in the EU, Canada and the United States, including a MiCA CASP licence and a Payment Institution licence supervised by the Bank of Latvia. We also run a B2B platform that partners build on, and our banking, card and payment partners expect delivery they can plan around.

About the role

As PMO Lead, you will own how Paybis plans, dates, tracks and unblocks its strategic cross-department initiatives — crypto custody, embedded banking and accounts, cards, Earn, a new mobile app, and a growing EU and US licence programme. You will report to the CEO, with a dotted line to the CTO and CPO, and build a two-person Project Management Office with one Project Manager hired alongside you.

This is a newly created role, but you will not be starting from a blank page. A delivery framework with stages, owners and gates, monday.com templates and a weekly management cadence already exist. Your job is to take the portfolio over from the CEO, put a date on every initiative, make slips visible the week they appear, and get dependencies between departments and external partners resolved on time.

This role suits someone who runs the plan personally, chases without needing anyone's authority, and automates everything that does not need a human.

What you'll do

• Own one portfolio board for every strategic initiative: sponsor, business owner, dated plan, dependencies, risks and decisions pending.
• Run intake: every strategic initiative starts with a one-page charter within five working days.
• Hold date discipline: a date on every initiative from day one; dates move only through a logged change request.
• Get dependency commitments from Legal, Compliance, Data, Finance and IT within two working days and track them as milestones.
• Run the escalation ladder and prepare the CEO's weekly portfolio review — decisions only.
• Produce the weekly strategic-initiatives section of the management report and the monthly portfolio review.
• Automate status collection, board sync and slip alerts with our monday.com, Confluence, Slack and AI stack.
• Run three to four strategic programmes personally; hire and manage one Project Manager.

What you bring

• Experience running cross-department programmes to committed dates in a regulated payments, e-money, banking or crypto business — several at once, each spanning three or more departments or external regulated partners.
• Experience building or running a lightweight PMO or portfolio function inside an operating company: intake, one portfolio view, change-request discipline, steering and escalation.
• A track record of automating project tracking and reporting — Monday, Jira or Confluence APIs, n8n or similar, AI tools — and daily use of AI tools in your own work.
• Evidence of holding a date against a senior stakeholder and escalating on time.
• Enough regulated-delivery depth to know what a regulator, a bank novation or a BIN sponsor does to a plan.
• English at C1 level or higher, written and spoken.
• You are based in Ukraine, Georgia, Latvia, Poland, Cyprus, Romania, Slovakia, Estonia, Lithuania or Serbia, and can travel to Riga periodically.

Nice to have

• A licence application, a DORA, MiCA or PSD2 remediation, or a core-platform migration taken through end to end.
• Crypto domain knowledge — custody, exchange, on/off-ramp, Travel Rule.
• Experience managing or coaching project managers.
• monday.com administration.
• Russian language.

What we offer

• Competitive salary.
• Health insurance.
• An annual budget for courses, education and professional development.
• All the tools and equipment you need to do your best work.
• Team-building activities and corporate events.
• Paid lunches, snacks and drinks, plus a paid parking spot, at our Riga office.
• Real authority: a newly created seat reporting to the CEO, ownership of the dates on the company's strategic portfolio, and a mandate to automate rather than administer.

Our hiring process

• An HR interview.
• A 48-hour take-home case and a 90-minute case discussion with business leadership.
• A final interview with our CEO.
• Reference checks, conducted in accordance with applicable law.