Production Suport Specialist

Mindbox Sp. z o.o.; Kraków; Hybrid; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Flexible cooperation

Hybrid work Kraków

Collaborative culture

Continuous development

Healthcare & Insurance

Laptop provided

Job summary

Mindbox Sp. z o.o. in Kraków is seeking a Consultant Specialist to provide production support for PB Client Onboarding and PB Client Reporting systems. You will ensure system stability and manage incidents in collaboration with development, DevOps and SRE teams.

This role offers a hybrid work setup (6x/month from the Kraków office), opportunities for professional growth, access to training platforms, and a supportive team culture with comprehensive benefits.

Responsibilities

• Provide production support for PB Client Onboarding and PB Client Reporting systems.
• Ensure system stability, incident management, and continuous improvement in collaboration with development, DevOps and SRE teams.

Job description

At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

We are looking for a Consultant Specialist to provide production support for PB Client Onboarding and PB Client Reporting systems. You will play a key role in ensuring system stability, incident management, and continuous improvement initiatives in collaboration with development, DevOps, and SRE teams.

Sounds like your kind of challenge?

#LI - Hybrid: 6x/month from the office in Kraków

What you get in return

• Flexible cooperation model


• Hybrid work setup – 6x/month from the office in Kraków


• Collaborative team culture – work alongside experienced professionals eager to share knowledge


• Continuous development – access to training platforms and growth opportunities


• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more


• High quality equipment – laptop and essential software provided