Product Specialist

Bayer; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Bayer is seeking a Product Specialist for their Crop Science IT division in Warsaw. This role involves user advocacy, coordination with product management and development teams, and ensuring successful product adoption. Ideal candidates will possess strong communication skills and experience in customer-facing positions, along with an understanding of the agile work model. Bayer offers a dynamic work environment with a hybrid model, professional development opportunities, and a competitive salary.

Benefits

Flexible, hybrid work model

Career development and mentoring programme

VIP Medical Care Package

Co-financed sport card - FitProfit

Meals Subsidy in Office

Budget for Home Office Setup & Maintenance

Access to Company Game Room

Tailored support in relocation to Warsaw

Qualifications

• Strong communication and interpersonal skills.
• Proven experience in customer-facing roles.
• Excellent command of English (C1 level).

Responsibilities

• Act as an advocate for users, helping development teams understand user perspectives.
• Maintain product pages and support user training and communication.
• Collaborate with the product management team throughout the product lifecycle.

Skills

Communication

Interpersonal Skills

Agile Work Model Understanding

Analytical Skills

Presentation Skills

Job description

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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Product Specialist

We are looking for a Product Specialist in Crop Science IT division!

Why Bayer and Bayer Crop Science IT?

“Health for All, Hunger for None” is our mission at Bayer. Every day, we are privileged to work on purposeful cutting-edge projects to bring our mission to life. Join us at the new Digital Hub at Bayer in Warsaw to have a career where you can put your passion into practice and make an impact using Science for a better life.

Product Specialist supports products by enabling users and ensuring successful adoption. Product Specialists will collaborate with Product Management, Development, and others within and outside of their Platform team, to ensure success of the Products.

YOUR TASKS AND RESPONSIBILITIES:

• USER COMMUNITY: as a collaborator with the User Community, a Product Specialist will act as an advocate for users, helping the Development and Product Management team understand user perspectives and feedback and helping the users understand the work product that IT is creating for them. The Product Specialist will be expected to stay current on what is being developed and why it matters to end users. The Product Specialist should be knowledgeable about user groups and their product needs. This includes knowing the workflow, identifying any gaps and having insight into previously used products. As a part of the community, they should demo new functionality and collect insightful feedback that can be curated by the Product Management team, as well as document releases for the end user and other partners. A product Specialist should ensure user groups have access to products in the non-production environment to test and train as well as set a date/timeline to follow up and provide like access in the production environment. Product Specialist should assist user groups with setup of reference data, entitlements, product settings and testing (where needed). The Product Specialist will be the point person for support, providing documentation to support L2 partners to enable them as well as managing issues elevated to L3, coordinating with the development and data teams when needed.
• PRODUCT SPECIALIST TEAM: as a collaborator with the Product Specialist team, a Product Specialist assists in ensuring that user communications, trainings, and support activities are a coordinated and efficient effort that creates a unified approach across the product and workflows. They will also be expected to work towards and maintain Product Specialist standards to ensure continuity of the team. A Product Specialist should maintain product pages, playbooks, and any other training and user-facing material to reflect new and enhanced functionality.
• PRODUCT MANAGEMENT TEAM: as a collaborator with the Product Management team, a Product Specialist is expected to participate in the entire product development lifecycle, specifically wearing the lens of the end user(s). As the user-facing personnel for IT development, the Product Specialist should understand business needs and bring that perspective to the product management/development effort. The Product Specialist will be the user’s contact for support before, during and after launch activities. During this time the Product Specialist will act as a liaison for communication between the user and Development team until issues are deemed resolved by both parties.
• PRODUCT DEVELOPMENT TEAM: as a collaborator of the Product Development team, a Product Specialist will be expected to attend regular stand ups, sprint planning, workshops and other required ceremonies. They will be expected to investigate and work with users to provide clear assessments of user-reported issues and identity cases that require development intervention.
  
  

WHO YOU ARE:

• Strong communication, interpersonal skills (people-centric),
• Proven experience in customer-facing roles,
• Understanding of Agile work model and processes,
• Excellent command in English (C1 level),
• Strong conceptual, analytical and quantitative skills as well as priority management,
• Teaching - excellent knowledge transfer and presentation (in one-to-one and one-to-many modes) skills,
• Ability to establish successful work relationships with people from a variety of different cultures and backgrounds.
  
  

WHAT DO WE OFFER:

• A flexible, hybrid work model
• Great workplace in a new modern office in Warsaw
• Career development, 360° Feedback & Mentoring programme
• Wide access to professional development tools, trainings, & conferences
• Company Bonus & Reward Structure
• Increased tax-deductible costs for authors of copyrighted works
• VIP Medical Care Package (including Dental & Mental health)
• Holiday allowance (“Wczasy pod gruszą”)
• Life & Travel Insurance
• Pension plan
• Co-financed sport card - FitProfit
• Meals Subsidy in Office
• Budget for Home Office Setup & Maintenance
• Access to Company Game Room equipped with table tennis, soccer table, Sony PlayStation 5 and Xbox Series X consoles setup with premium game passes, and massage chairs
• Tailored-made support in relocation to Warsaw when needed
• Please send your CV in English
  
  

WORK LOCATION: WARSAW AL. JEROZOLIMSKIE 158

You feel you do not meet all criteria we are looking for? That doesn’t mean you aren’t the right fit for the role. Apply with confidence, we value potential over perfection!

YOUR APPLICATION

Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer offers the possibility of working in a hybrid model. We know how important work-life balance is, so our employees can work from home, from the office or combine both work environments. The possibilities of using the hybrid model are each time discussed with the manager.

Bayer respects and applies the Whistleblower Act in Poland.

Location: Warsaw, Poland

Division: Crop Science IT

Reference Code: 847218

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Chemical Manufacturing, Pharmaceutical Manufacturing, and Biotechnology Research

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