Product Owner - IT Business Analyst

ING Hubs B.V. sp. z o.o. Oddział w Polsce; Katowice; Presencial; PLN 145.000 - 268.000; Jornada completa

Descripción de la vacante

ING Hubs Poland is seeking a Product Owner - IT Business Analyst to join the AI Impact Dashboard team. You will translate business needs into features, manage the roadmap, and lead cross-functional delivery with Power BI and data engineers.

The role requires 5+ years in IT BA/PO roles, strong data analytics background, and experience in Agile environments. You will collaborate with stakeholders to drive AI reporting and adoption.

Formación

• Degree in CS/IT/Analytics or related field required.
• Minimum 5 years in IT BA/BI/PO roles with data-driven products.
• Experience with BI reporting, dashboards, or management dashboards.
• Good skills gathering, analysing and documenting business requirements.
• Experience in Agile teams and cross-domain collaboration.
• Ability to present insights to senior stakeholders.

Responsabilidades

• Develop AI Impact Dashboard vision and roadmap as Owner.
• Transform business needs into features, stories and acceptance criteria.
• Coordinate backlog refinement and delivery planning.
• Prioritize enhancements by business value and dependencies.
• Align dashboard work with business objectives.
• Gather requirements from management teams and domain leads.
• Lead workshops to understand reporting needs and questions.
• Define metrics, rules, and definitions for dashboards.
• Translate requirements into actionable deliverables for dev teams.
• Present capabilities, status, risks, and recommendations to stakeholders.
• Coordinate work of Power BI, Data Engineers and QA teams.
• Monitor progress, dependencies and blockers; support releases and testing.
• Ensure data source consistency and documentation alignment.

Conocimientos

Bachelor's or Master's degree in CS/IT

5+ years experience IT/Tech BA/PO/Data

Data-driven products experience

Agile environment experience

Power BI or analytics platform

Azure DevOps, backlog management

Data modelling & data quality

Communication with stakeholders

Educación

Bachelor's degree in CS/IT/Analytics

Master's degree in related field

Herramientas

Power BI

Azure DevOps

GitHub/GitHub Copilot

Descripción del empleo

ING Hubs Poland is hiring! The expected salary for this position: 13.000 - 24.000 PLN The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for a passionate and inspiring Product Owner - IT Business Analyst to join the AI Impact Dashboard team within ING.

Qualifications

• Have bachelor's or Master's degree in Computer Science, Information Technology, Data Analytics, Engineering, Business Information Systems, or a related field.
• Have minimum 5 years of experience in one or more of the following roles: IT Business Analyst; Technical Business Analyst; Technical Product Owner; Data & Analytics Product Owner
• Have proven experience working with data-driven products, business intelligence solutions, reporting platforms, or management dashboards.
• Have experience in gathering, analysing and documenting business requirements and translating them into features and user stories.
• Have experience working in Agile environments and collaborating with multidisciplinary engineering teams.
• Have experience coordinating stakeholders across different business and IT domains.
• Have experience presenting insights, recommendations and delivery status to senior stakeholders and management teams.
• Have understanding of Business Intelligence concepts and reporting solutions.
• Have knowledge and experience with Power BI or similar analytics platforms.
• Have understanding of data modelling, data flows and data quality management.
• Have familiarity with Azure DevOps, backlog management and Agile delivery practices.
• Have understanding of AI adoption metrics, productivity reporting or software engineering analytics will be considered a strong asset.
• Can create clarity in ambiguous situations.
• Can challenge assumptions and drive data-driven decisions.
• Communicate effectively with both technical and non-technical stakeholders.
• Demonstrate ownership and accountability.
• Show curiosity and a growth mindset, especially regarding AI and emerging technologies.

You’ll get extra points for:

• Experience with GitHub, GitHub Copilot, Azure DevOps reporting or engineering productivity metrics.
• Banking or financial-services experience.
• Experience leading cross-functional international teams.

Your responsibilities:

Product Ownership & Roadmap

• Support the development of the AI Impact Dashboard vision and roadmap
• Transform business needs into product features, user stories and acceptance criteria
• Coordinate backlog refinement and delivery planning
• Help prioritize enhancements based on business value, technical dependencies, and stakeholder needs
• Ensure alignment between dashboard development and business objectives

Business Analysis & Stakeholder Management

• Gather and analyse requirements from Management Teams, SRE leads, domain representatives and other report consumers
• Lead workshops and discovery sessions to understand reporting needs and business questions
• Define and maintain dashboard metrics, business rules, and reporting definitions
• Translate complex business requirements into actionable deliveries for development teams
• Present dashboard capabilities, delivery status, risks, and recommendations to stakeholders

Technical Leadership & Delivery Coordination

• Coordinate the work of Power BI specialists, Data Engineers, Data Quality Engineers, and supporting teams
• Monitor delivery progress, dependencies, risks, and blockers
• Facilitate working sessions, reviews, sprint activities, and cross-team collaboration
• Support release preparation, user testing, rollout activities, and stakeholder communication
• Ensure consistency between dashboards, reports, documentation, and underlying data sources

Data Quality & Governance

• Support initiatives focused on improving data quality, completeness, and consistency
• Coordinate investigation of discrepancies across source systems and reporting layers
• Collaborate with data owners and engineering teams on issue resolution and data governance activities
• Identify opportunities for automation and reduction of manual processes
• Ensure transparency regarding data limitations, assumptions, refresh cycles, and reporting scope

Reporting & Insights

• Analyze trends in AI adoption, licensing, usage, productivity, quality, and costs
• Translate metrics into management insights and actionable recommendations
• Support creation of presentations, dashboards, communication materials, and management reports
• Collect user feedback and convert it into roadmap and backlog improvements
• Maintain product documentation and knowledge-sharing materials

Information about the team

The AI Impact Dashboard is one of the key initiatives supporting AI adoption and value measurement across ING. The platform provides management insights into AI usage, licensing, productivity, quality, and adoption trends across multiple domains. In this role, you will combine product ownership, business analysis and technical leadership responsibilities. You will work closely with stakeholders, data engineers, data quality specialists, Power BI developers, GitHub representatives and domain leads to shape the future of AI reporting and decision-making within ING. As part of the AI Impact Dashboard team, you will help ING answer questions such as: How effectively are AI solutions being adopted across the organization? Which metrics best represent AI impact and value? How can we improve data quality and trust in AI reporting? What actions should management take based on the reported trends? Where can automation improve efficiency and reduce manual effort? Your work will directly influence how ING measures, understands, and scales AI adoption across the organization.

The role naming convention in the global ING job architecture will be “IT Business Analyst IV”

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application.