Process Expert

Skandinaviska Enskilda Banken AB; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading Nordic financial services group in Warsaw is seeking a skilled professional to support payment operations and regulatory coordination. You will engage with the National Bank of Poland, oversee system testing, and manage client relationships. Ideal candidates will have experience in banking systems and an understanding of ISO 20022 standards. This position emphasizes inclusion and diversity in a collaborative work environment.

Qualifications

• Experience in payment operations, banking systems, or regulatory coordination.
• Good understanding of the banking infrastructure in Poland.
• Effective time and priority management.

Responsibilities

• Cooperate with the National Bank of Poland regarding Sorbnet3 system.
• Coordinate mandatory semi-annual tests with NBP and KIR.
• Resolve issues related to payment processing.
• Conduct tests and provide assistance across various payment systems.
• Participate in the national migration project to ISO 20022 XML format.

Skills

Experience in payment operations

Familiarity with ELIXIR and SORBNET systems

Understanding of banking infrastructure

Fluent in English

Client relationship management

Education

University degree in finance, banking, or a related field

Job description

Overview

Business Services, Chief Operating Officer

Apply before 11 November 2025

Location Warsaw

Hybrid

SEB (Skandinaviska Enskilda Banken) is a leading Nordic financial services group with its headquarters in Sweden, present in 20 countries worldwide. We are a leading Scandinavian bank offering financial advice and a wide range of financial services, strongly focused on corporate and investment banking. In its 30 years of presence on the Polish market SEB has represented the unique combination of the Scandinavian way of doing business and local expertise.

Global Business Centre in SEB Poland is an advanced competence hub supporting our home markets in Sweden, Denmark, Finland, Norway, Germany and the UK in the area of Large Corporates and Financial Institutions. We are a centre of excellence with skilled and talented professionals.

Responsibilities

• Sorbnet3 – cooperation with the National Bank of Poland and representatives of the banking sector regarding the operation of the Sorbnet3 system.
• Regulatory testing and system maintenance – coordination and execution of mandatory semi-annual tests with NBP and KIR (ACH).
• Expert support – resolving issues related to payment processing, including technical and operational errors.
• Payment platform testing and support – conducting tests and providing assistance across various payment systems.
• XML 2027 Project – Elixir migration
• Active participation in the national migration project to ISO 20022 XML format for the Elixir system, scheduled for 2027.
• Supporting internal preparations by aligning payment formats, data structures, and system compatibility.
• Collaborating with industry stakeholders to ensure a smooth transition and compliance with new standards.
• Electronic banking – day-to-day work with online banking systems and supporting clients in resolving technical and IT-related issues.
• Participation in internal projects – active involvement in team initiatives and continuous development of professional competencies.

Requirements

• You have experience in payment operations, banking systems, or regulatory coordination.
• You are familiar with the functioning of the ELIXIR and SORBNET systems.
• You have a good understanding of the banking infrastructure in Poland and the ISO 20022 standards.
• You understand how electronic banking systems work and can effectively use their functionalities.
• You communicate fluently in English.
• You know transactional banking products and can apply them in practice.
• You manage your time and priorities effectively in a dynamic work environment.
• You enjoy direct contact with clients and easily build relationships.
• You demonstrate a high level of professionalism and personal culture.
• You hold a university degree, preferably in finance, banking, or a related field.

It is our fundamental belief that inclusion and diversity are crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe, or where they come from.