Principal Product Manager - Consumer & Customer Experience Platform

Bayer AG; Warszawa; Hybrid; PLN 331,000 - 397,000; Full time

Benefits offered by this job

Medical care

Flexible benefits

Insurance (life, accident, disability)

Pension plan

Home office allowance

Extra paid holidays

Job summary

Bayer AG is seeking a Principal Product Manager to lead the strategy, roadmap and adoption of AI-powered customer engagement and sales enablement solutions for global customer-facing teams. You will own product vision across platform capabilities, collaborating with engineering, data science and UX teams to deliver measurable business outcomes.

The role requires leading complex initiatives across a global organization, strong communication, and experience delivering digital products in consumer

Qualifications

• Bachelor's degree in Computer Science, Engineering or related field.
• 10+ years of Product Management experience.
• 5+ years in Agile/DevOps environments.
• Strong communication across technical and non-technical audiences.

Responsibilities

• Define and drive product vision, strategy, roadmap and lifecycle for strategic platform capabilities.
• Translate needs into scalable digital products delivering measurable outcomes.
• Lead product discovery, prioritization and delivery using Agile/Design Thinking.
• Shape AI-enabled engagement capabilities and next-best-action solutions.
• Partner with engineering, analytics, data science and UX teams to deliver high-quality products.
• Drive adoption and measurable business impact across global markets.
• Monitor performance and stakeholder feedback to continuously improve value.

Skills

Product Management

Agile

Communication

Collaboration

Education

Bachelor's degree in Computer Science or Engineering

Job description

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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Principal Product Manager - Consumer & Customer Experience Platform

Within the Consumer & Customer Experience Platform (CCEP), we are looking for an experienced Principal Product Manager to lead the strategy, roadmap and adoption of AI-powered customer engagement and sales enablement solutions that support customer-facing teams globally. This role combines product leadership, customer experience, data and analytics, and artificial intelligence to create differentiated digital experiences that drive commercial outcomes, customer value and Bayer's digital transformation agenda.

As a Principal Product Manager, you will own product vision and strategy for strategic platform capabilities, working across business, engineering, data and user experience teams to deliver solutions that create measurable business impact. You will tackle complex product challenges while balancing customer needs, business priorities and technology opportunities in a global environment.

YOUR TASKS AND RESPONSIBILITIES

• Define and drive product vision, strategy, roadmap and lifecycle management for strategic platform capabilities.
• Translate customer, user and business needs into scalable digital products that deliver measurable business outcomes.
• Lead product discovery, prioritization and delivery using Agile and Design Thinking methodologies.
• Shape AI-enabled engagement capabilities, including personalization, intelligent recommendations, conversational experiences and next-best-action solutions.
• Partner closely with engineering, analytics, data science and UX teams to deliver innovative, high-quality products.
• Drive adoption and measurable business impact of product capabilities across global markets.
• Monitor product performance, customer feedback and key business metrics to continuously improve value delivery.
• Influence senior stakeholders and align cross-functional teams around a shared product vision.
• Champion product management best practices and foster a culture of customer-centric innovation.

WHO YOU ARE

Required Qualifications

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience.
• 10+ years of Product Management experience.
• 5+ years of experience working in Agile and DevOps environments.
• Proven experience defining product strategy, vision and roadmaps for digital products.
• Demonstrated ability to lead complex initiatives through influence across multiple stakeholders and teams.
• Strong communication skills with the ability to engage effectively with both technical and non-technical audiences.
• Experience partnering closely with engineering teams to deliver technology-enabled products.

Preferred Qualifications

• Experience building, scaling or managing AI-enabled products and digital experiences.
• Experience supporting commercial, sales, marketing or customer engagement functions.
• Strong understanding of how data, analytics and AI can be leveraged to improve business outcomes and user experiences.
• Experience applying Design Thinking and user-centered product development practices.
• Experience within Consumer Health strongly preferred; FMCG, pharmaceutical or other regulated industries are also highly relevant.
• Proven ability to translate technology investments into measurable business value.
• Experience delivering products in large, complex global organizations.

WHAT YOU CAN EXPECT

• Ownership of strategic AI-powered products that support Bayer's global customer engagement and digital transformation initiatives.
• The opportunity to shape innovative customer experiences and deliver meaningful business impact at scale.
• Leadership through influence across global, cross-functional teams without direct people management responsibilities.
• A highly visible role working at the intersection of product management, customer experience, data and artificial intelligence.

WORK LOCATION: WARSAW AL. JEROZOLIMSKIE 158

At Bayer, we are committed to transparency, equal pay for equal work or work of equal value, and objective reward practices in line with EU and local regulations. The minimum monthly gross compensation for this role is 32 640 PLN, with final pay determined based on objective factors such as experience, qualifications, scope of responsibility, and internal alignment.

This position is eligible for variable pay components, such as performance‑based bonuses, awarded in accordance with the applicable employee group, role scope, and compensation structure.

In addition, Bayer offers a competitive and holistic benefits package, including:

• Medical care above statutory requirements
• Flexible benefits supporting leisure, and well‑being/sports programs
• Life, accident, and disability insurance through group coverage
• Employer‑supported pension plans with regular company contributions
• Home office allowance to support hybrid or remote work
• Extra Paid Holidays

Benefits may vary depending on country, role, and employment conditions.

YOUR APPLICATION

Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer offers the possibility of working in a hybrid model. We know how important work‑life balance is, so our employees can work from home, from the office or combine both work environments. The possibilities of using the hybrid model are each time discussed with the manager. Bayer respects and applies the Whistleblower Act in Poland.