Polish-Speaking Customer Support Specialist — Barcelona

Nordicrecruiters; Poznań; On-site; PLN 129,000 - 216,000; Full time

Benefits offered by this job

Relocation package

Professional training and development

Job summary

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist to join our growing Barcelona team. You will handle inquiries via chat, email, and phone, delivering friendly, professional support to Polish customers.

You will collaborate with an international team to improve customer experience, participate in process improvements, and benefit from relocation assistance, training, and career development in a dynamic, multicultural environment.

Qualifications

• Native or fluent Polish speaker.
• Customer-focused mindset.
• Strong problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is an advantage but not required.

Responsibilities

• Provide outstanding support to Polish-speaking customers via chat, email, and phone.
• Resolve customer inquiries with professionalism and efficiency.
• Work closely with an international team to improve customer satisfaction and communication.
• Contribute to process improvements and ensure an excellent customer experience.

Skills

Polish language

Verbal communication

Written communication

Customer focus

Problem solving

Job description

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist to join our growing Barcelona team. You will handle inquiries via chat, email, and phone, delivering friendly, professional support to Polish customers.

You will collaborate with an international team to improve customer experience, participate in process improvements, and benefit from relocation assistance, training, and career development in a dynamic, multicultural environment.