Polish-Speaking Customer Support Specialist — Barcelona

Nordicrecruiters; Bydgoszcz; Hybrid; PLN 129,000 - 181,000; Full time

Benefits offered by this job

Relocation package

Professional training

International work environment

Competitive salary and benefits

Job summary

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist for our Barcelona-based team. You will provide support to Polish-speaking customers via chat, email, and phone, ensuring timely and accurate resolutions in a multilingual environment.

You'll join an international team, collaborating to improve customer satisfaction and communication, and contribute to process improvements. A relocation package is offered to help you settle smoothly into Barcelona.

Qualifications

• Native or fluent Polish speaker with strong verbal and written communication skills.
• Customer-focused mindset and strong problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is an advantage but not required.

Responsibilities

• Provide outstanding support to Polish-speaking customers via chat, email, and phone.
• Resolve customer inquiries with professionalism and efficiency.
• Work closely with an international team to improve customer satisfaction and communication.
• Contribute to process improvements and ensure an excellent customer experience.

Skills

Polish language proficiency

Job description

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist for our Barcelona-based team. You will provide support to Polish-speaking customers via chat, email, and phone, ensuring timely and accurate resolutions in a multilingual environment.

You'll join an international team, collaborating to improve customer satisfaction and communication, and contribute to process improvements. A relocation package is offered to help you settle smoothly into Barcelona.