Polish-Speaking Customer Support - Lisbon, Portugal (Relocation Package)

Nordicrecruiters; Łódź; On-site; PLN 78,000 - 121,000; Full time

Benefits offered by this job

Relocation assistance

Competitive salary and benefits

Comprehensive training

International team

Job summary

Nordicrecruiters is seeking a Polish-speaking Customer Support Specialist to join our team in Lisbon. You will provide support to Polish-speaking customers via chat, email and phone, solving inquiries with professionalism and accuracy.

You will collaborate with an international team to enhance the customer experience and contribute to ongoing process improvements, all while relocating to Lisbon with our support.

Qualifications

• Native or fluent Polish speaker with strong communication skills.
• Customer-focused mindset with solid problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is a plus but not required.

Responsibilities

• Provide excellent support to Polish-speaking customers via chat, email, and phone.
• Solve inquiries with professionalism, accuracy, and a customer-first approach.
• Work closely with an international team to enhance the customer experience.
• Contribute to continuous improvements in communication and service processes.

Skills

Polish speaker

Customer focus

Problem solving

Multicultural environment

Job description

Are you ready to bring your Polish language skills to a thriving international environment? We are looking for a Polish-Speaking Customer Support Specialist to join our team in Lisbon!

Why Lisbon?

Lisbon is one of Europes most captivating cities. With its ocean views, colorful streets, charming cafés, warm climate, and growing tech scene, Lisbon offers the perfect blend of professional opportunity and relaxed coastal living. From weekend getaways to stunning beaches to evenings spent in historic neighborhoods, life in Lisbon feels like a daily adventure.

What Youll Do:

• Provide excellent support to Polish-speaking customers via chat, email, and phone.
• Solve inquiries with professionalism, accuracy, and a customer-first approach.
• Work closely with an international team to enhance the customer experience.
• Contribute to continuous improvements in communication and service processes.

What Were Looking For:

• Native or fluent Polish speaker with strong communication skills.
• Customer-focused mindset with solid problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is a plus but not required.

What We Offer:

• Competitive salary and benefits package.
• Relocation assistance to help you move smoothly to Lisbon.
• A diverse, international, and supportive workplace.
• Comprehensive training and ongoing development opportunities.

If you're ready to boost your career while experiencing life in one of Europes most beautiful and welcoming cities, wed love to hear from you.