Polish-Speaking Customer Support - Lisbon, Portugal (Relocation Package)

Nordicrecruiters; Poznań; On-site; PLN 87,000 - 116,000; Full time

Benefits offered by this job

Relocation assistance

Competitive package

International team

Training & development

Job summary

Nordicrecruiters in Lisbon is seeking a Polish-speaking Customer Support Specialist to join our international team. You will respond to inquiries via chat, email, and phone, helping customers with professionalism and a customer-first mindset.

You’ll collaborate with colleagues across borders, contribute to process improvements, and enjoy relocation assistance as you make Lisbon your home. The role offers training, a competitive package, and a diverse, supportive workplace.

Qualifications

• Native or fluent Polish speaker with strong communication skills.
• Customer-focused mindset with solid problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is a plus but not required.

Responsibilities

• Provide excellent support to Polish-speaking customers via chat, email, and phone.
• Solve inquiries with professionalism, accuracy, and a customer-first approach.
• Work closely with an international team to enhance the customer experience.
• Contribute to continuous improvements in communication and service processes.

Skills

Polish speaker

Customer service

Communication skills

Problem solving

Job description

Are you ready to bring your Polish language skills to a thriving international environment? We are looking for a Polish-Speaking Customer Support Specialist to join our team in Lisbon!

Why Lisbon?
Lisbon is one of Europes most captivating cities. With its ocean views, colorful streets, charming cafés, warm climate, and growing tech scene, Lisbon offers the perfect blend of professional opportunity and relaxed coastal living. From weekend getaways to stunning beaches to evenings spent in historic neighborhoods, life in Lisbon feels like a daily adventure.

What You'll Do:

• Provide excellent support to Polish-speaking customers via chat, email, and phone.
• Solve inquiries with professionalism, accuracy, and a customer-first approach.
• Work closely with an international team to enhance the customer experience.
• Contribute to continuous improvements in communication and service processes.

What Were Looking For:

• Native or fluent Polish speaker with strong communication skills.
• Customer-focused mindset with solid problem-solving abilities.
• Comfortable working in a fast-paced, multicultural environment.
• Previous customer support experience is a plus but not required.

What We Offer:

• Competitive salary and benefits package.
• Relocation assistance to help you move smoothly to Lisbon.
• A diverse, international, and supportive workplace.
• Comprehensive training and ongoing development opportunities.

If you're ready to boost your career while experiencing life in one of Europes most beautiful and welcoming cities, wed love to hear from you.