Platform Engineer - ServiceNow

Atos; Łódź; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work

Medical care

Certifications

Conferences access

Knowledge hubs

Diversity & inclusion

Job summary

Atos seeks an experienced Platform Engineer for ServiceNow (Global Role) to design, build, and operate scalable platform capabilities across enterprise environments. You will drive integrations, automation, security, and AI-enabled workflows to strengthen our ServiceNow portfolio.

We expect 5+ years in ServiceNow platform engineering, strong integration & development skills, and relevant certifications. Hybrid work model, international collaboration, and growth opportunities are offered.

Qualifications

• Minimum 5 years hands-on ServiceNow platform experience.
• Expertise in platform engineering, enterprise integration, and automation.
• Strong knowledge of Workflow Data Fabric, Integration Hub, Flow Designer, MID Server, REST/SOAP APIs.
• Proficient JavaScript, Glide APIs, and development of scoped applications.
• Experience delivering complex ServiceNow integrations in enterprise environments.
• Knowledge of security, ACLs, OAuth, encryption, and credential management.

Responsibilities

• Design, build, configure, and support ServiceNow platform capabilities across enterprise environments.
• Develop reusable platform services using App Engine, Flow Designer, Workflow Studio, and REST/SOAP APIs.
• Design and implement integrations using Workflow Data Fabric, Integration Hub, MID Server, and webhooks.
• Support intelligent automation including Virtual Agent, Now Assist, and AI-driven workflows.
• Collaborate with architects, cybersecurity teams, data teams, developers, and stakeholders.
• Contribute to reusable standards, accelerators, and pre-sales support.

Skills

ServiceNow

Platform engineering

Integration

Automation

JavaScript

Glide APIs

REST/SOAP APIs

Security

AI automation

Cloud integration

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Tools

Workflow Data Fabric

Integration Hub

Flow Designer

MID Server

REST APIs

Scripted REST APIs

Job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

We are looking for an experienced Platform Engineer - ServiceNow (Global Role) to join our global team and support the design, development, integration, security, and optimization of the ServiceNow AI Platform. In this role, you will build scalable platform capabilities, intelligent workflows, enterprise integrations, and AI-powered automation solutions that strengthen our ServiceNow portfolio and support digital transformation initiatives.

What Will You Be Responsible For

• Designing, building, configuring, and supporting ServiceNow platform capabilities across enterprise environments.
• Developing reusable platform services using App Engine, Flow Designer, Workflow Studio, scoped applications, business rules, Script Includes, and ServiceNow APIs.
• Designing and implementing integrations using Workflow Data Fabric, Integration Hub, MID Server, REST/SOAP APIs, webhooks, import sets, transform maps, and event-driven patterns.
• Supporting intelligent automation and AI capabilities, including Virtual Agent, Now Assist, AI Search, AI agents, and conversational workflows.
• Integrating ServiceNow workflows with enterprise systems, connected assets, IoT/OT environments, robotics, and other physical-AI platforms where required.
• Ensuring platform security through proper access controls, role design, authentication, encryption, credential management, and secure integration practices.
• Monitoring and improving platform performance, scalability, technical debt, and upgrade readiness.
• Supporting DevOps, release management, CI/CD, Automated Test Framework, testing, deployments, upgrades, and operational handover.
• Collaborating with architects, cybersecurity teams, data teams, AI specialists, developers, operations teams, vendors, and customer stakeholders.
• Providing technical guidance, contributing to reusable standards and accelerators, and supporting customer-facing activities such as workshops, demonstrations, estimates, and pre-sales discussions.

What Do We Require

• At least 5 years of hands‑on ServiceNow platform experience.
• Strong experience in ServiceNow platform engineering, enterprise integration, application development, or automation.
• Advanced knowledge of Workflow Data Fabric, Integration Hub, Workflow Studio, Flow Designer, MID Server, REST/SOAP APIs, Scripted REST APIs, Import Sets, and Transform Maps.
• Strong ServiceNow development skills, including JavaScript, Glide APIs, scoped applications, data modelling, debugging, and performance analysis.
• Experience designing and delivering complex ServiceNow integrations in enterprise environments.
• Knowledge of ServiceNow security, including roles, ACLs, OAuth, certificates, encryption, credential management, audit logging, and secure coding practices.
• Experience with ServiceNow AI or automation capabilities such as Virtual Agent, Now Assist, AI Search, AI agents, or conversational workflows.
• Ability to translate business and architectural requirements into scalable, secure, and supportable technical solutions.
• Strong analytical, troubleshooting, documentation, and problem‑solving skills.
• Excellent communication skills and ability to work with technical and senior business stakeholders.
• Current ServiceNow Certified System Administrator certification.
• Current ServiceNow Certified Application Developer certification or equivalent application‑engineering experience.

Nice to have

• ServiceNow Certified Technical Architect (CTA).
• Additional ServiceNow certifications or micro‑certifications related to Integration Hub, Flow Designer, Automated Test Framework, Virtual Agent, Now Assist, Security, CMDB, or Performance Analytics.
• Experience with OT, IoT, robotics, autonomous systems, connected assets, or physical‑AI environments.
• Experience with API gateways, enterprise service buses, event‑streaming platforms, iPaaS, cloud integration services, or RPA.
• Consulting, technical leadership, and pre‑sales experience.
• Experience working in large, regulated, multinational, government, financial services, healthcare, energy, utilities, telecommunications, or manufacturing environments.

What We Offer

• Hybrid work you can truly shape – friendly model designed for real work‑life balance (max. 2 office days per month, depending on location).
• Feel good at work – passion‑sharing meetups, team moments and initiatives that bring people together.
• Grow your skills – courses and certifications (Google Cloud, AWS, ITIL).
• Level up professionally – conferences, expert communities, knowledge hubs.
• Private medical care – because feeling safe matters.
• Benefits platform – discounts for shopping, cinema, sports and more.
• Stay active your way – co‑funding for Multisport + b‑active program.
• A little extra on special days – gift packages for Easter, Christmas and Children’s Day.
• We appreciate experience – additional days off and Atos Jubilee gifts.
• Give back together – charity and eco‑friendly initiatives.

We take care of your personal data privacy. More information about processing your data within recruitment process you can find on our website https //atos.net/pl/polska/gdprEviden | Privacy Policy

Nasze przedsiębiorstwo przestrzega zasad ochrony sygnalistów ustanowionych w dedykowanej procedurze zgodnie z ustawą z dnia 14 czerwca 2024 r. o ochronie sygnalistów (Dz.U. z 2024 r. poz. 928), zapewniając wszystkim pracownikom oraz osobom ubiegającym się o zatrudnienie lub świadczenie usług pełną poufność i ochronę w zakresie zgłaszania naruszeń prawa.

Let’s grow together.

The company follows an equal opportunity policy and does not permit any form of discrimination based on gender, disability, age, origin, sexual orientation, or any other protected characteristic. All employment decisions are made solely on the basis of competence and qualifications.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.