Payment specialist (experienced) (sponsor dedicated)

ICON Strategic Solutions; Polska; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Retirement planning

LifeWorks

Employee assistance program

Job summary

ICON Strategic Solutions is seeking a Site Engagement Lead to oversee investigator payments and ensure timely, accurate processing within sponsor-dedicated teams.

You will coordinate with clinical trial and finance units, maintain records, resolve discrepancies, and mentor colleagues while upholding regulatory standards.

Qualifications

• Degree in Finance, Accounting, Business Administration, or related field; relevant certifications or experience in clinical trial payments advantageous.
• Extensive experience in financial management or payment processing, preferably in clinical research or healthcare.
• Proven ability to manage complex payment processes with high accuracy and attention to detail.
• Strong problem-solving skills, with experience resolving payment issues and discrepancies.
• Excellent communication and collaboration skills for cross-functional teamwork.

Responsibilities

• Manage end-to-end investigator payments, including verification, processing and reconciliation.
• Collaborate with clinical trial teams and finance to ensure accurate and timely payments per study agreements and regulations.
• Maintain detailed financial records and documentation for investigator payments.
• Resolve payment issues or discrepancies through investigation and corrective actions.
• Provide guidance to investigators and stakeholders on payment procedures and documentation timelines.

Job description

Site Engagement Lead

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Senior Investigator Payment Associate at ICON, you will be pivotal in managing and processing investigator payments for clinical trials.

What You Will Do

Your experience in pricing and investigator payments will be key in delivering high-quality outcomes and mentoring colleagues.

Key Responsibilities Include

• Managing the end-to-end process of investigator payments, including verification, processing, and reconciliation of payment transactions.
• Collaborating with clinical trial teams and finance departments to ensure accurate and timely payment in accordance with study agreements and regulatory requirements.
• Maintaining detailed financial records and documentation related to investigator payments, ensuring compliance with internal policies and external regulations.
• Resolving any payment-related issues or discrepancies by investigating, analyzing, and implementing corrective actions as necessary.
• Providing support and guidance to investigators and stakeholders regarding payment procedures, timelines, and documentation requirements.

Your Profile

You will have a strong foundation in pricing and investigator payments, with the experience to work independently and guide others.

Required Qualifications And Experience

• Degree in Finance, Accounting, Business Administration, or a related field; relevant certifications or experience in clinical trial payments are advantageous.
• Extensive experience in financial management or payment processing, preferably within the clinical research or healthcare sector.
• Proven ability to manage complex payment processes, with strong attention to detail and accuracy in financial transactions.
• Excellent problem-solving skills, with experience in resolving payment issues and discrepancies effectively.
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and provide exceptional support to stakeholders.

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here