Operations Quality Principal Architect

F. Hoffmann-La Roche AG; Nowa Zbelutka; Hybrid; PLN 229,000 - 425,000; Full time

Benefits offered by this job

Flexible hybrid work

Job summary

Roche in Warsaw seeks an Enterprise AI & Quality Insights Architect to lead architecture, deployment, and governance of AI/NLP platforms across a global network. You will own product roadmaps, drive automation, and ensure compliance within a highly regulated healthcare environment.

The role offers a flexible hybrid model in Warsaw, with collaboration across global teams and a focus on scaling enterprise AI for quality operations.

Qualifications

• Educational background in data science or related field with advanced degree preferred.
• 5–7+ years building/deploying ML models and data apps for enterprise use.
• Experience in regulated environments (GxP, FDA) and CSV is highly valued.

Responsibilities

• Design, scale, and deploy ML/NLP pipelines on enterprise data platforms.
• Lead architecture for quality insights platforms and dashboards.
• Govern NLP/LLM use-cases and automate data workflows across systems.
• Ensure GxP compliance and CSV alignment for AI models and data pipelines.
• Collaborate with Quality Site Heads and cross-functional teams to remove data silos.

Skills

AI Architecture

Python

SQL

Git/Jira/Confluence

Education

Bachelor's/Master/PhD in Data Science or related field

Tools

Dataiku

ML Studio

Snowflake

AWS

ThoughtSpot/Tableau

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Job Title: Enterprise AI & Quality Insights Architect Location: Warsaw, Poland (Hybrid Model) Hiring Manager: Cynthia Harvell

Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business‑minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting‑edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world.

At Roche, we offer a hybrid work model that combines flexibility with in‑person collaboration. For now, we require our employees to be in our offices on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events.

Join our dynamic team as an Enterprise AI & Quality Insights Architect, where you will directly shape how artificial intelligence and advanced data platforms transform quality operations across our global network. In this role, you will lead the architectural design and deployment of cutting‑edge NLP, LLM, and agentic workflows within a highly regulated healthcare environment. This is a unique opportunity to combine strategic product ownership, robust AI scaling, and matrix leadership to drive meaningful digital transformation in quality management.

The opportunity

Enterprise AI Architecture, Scaling & Strategy

Enterprise AI Platform Management: Design, scale, and deploy robust machine learning and NLP pipelines utilizing approved enterprise data platforms, primarily focusing on Dataiku and Azure ML Studio layers.

Agentic Framework Implementation

Evaluate and deploy advanced AI solutions. Utilize the Claude Agent SDK or comparable approved SDKs as targeted implementation options for complex use cases that genuinely require custom, automated agents to navigate cross‑system data silos.

AI Use‑Case Backlog Governance

Architect and mature our global AI Use‑Case Backlog. Guide the deployment of Natural Language Processing (NLP) and Large Language Models (LLMs) to automate initial sorting, risk‑grading, and real‑time categorization of complex quality data.

Sustainable Data Infrastructure

Oversee the conceptual data modeling and integration pipelines feeding into core analytics repositories (such as Snowflake and AWS). Partner with builders to translate complex datasets into high‑performing enterprise business intelligence views.

Strategic Product Ownership & Automated Governance

Assume formal Product Owner and architectural design oversight for core Quality Insight platforms, dashboards, and automation frameworks.

DevOps & Workflow Optimization

Establish and Champion clean repository management, version control, and collaborative code review practices via Git. Drive standardized automation workflows utilizing Jira and Confluence to optimize the subchapter's intake pipeline and eliminate communication latency.

GxP Compliance, CSV Integration & Matrix Leadership

Computerized System Validation (CSV) Alignment

Ensure all deployed AI models, automated scripts, and data pipelines adhere to computerized system validation protocols under GxP, US FDA (21CFRPart820), and ISO13485 standards. Guide the team in authoring, reviewing, and executing technical validation documentation for data integrity.

Cross‑Functional Strategy

Partner directly with Quality Site Heads, Business Leaders, and global cross‑functional squads to break down organizational data silos and resolve systemic reporting barriers across site networks.

Community of Practice

Establish, champion, and mentor an Operations Quality Community of Practice for Quality AI & Data Insights. Elevate organizational digital fluency by coaching other team members on best practices.

Who you are

Required Skill Set & Competencies

• AI & Machine Learning Architecture: Strong hands‑on engineering proficiency with enterprise data science environments (such as Dataiku or ML Studio). Advanced understanding of NLP, LLMs, and prompt engineering architectures.
• Developer & Execution Tooling: Strong proficiency in core programming for data data modeling (Python, SQL) and developer workflows (Git, Jira, Confluence, and script automation environments).
• Agentic Framework Familiarity: Hands‑on experience or deep conceptual understanding of custom agent architectures utilizing tools like the Claude Agent SDK or comparable enterprise‑approved development kits.
• Data Systems Awareness: Solid structural knowledge of cloud data warehousing (Snowflake), pipeline concepts (AWS), and business intelligence delivery tools (ThoughtSpot, Tableau).

Background & Experience

• Education: Bachelor's, Master's, or Ph.D. degree in Data Science, Informatics, Data Analytics, Computer Science, or a related technical field.
• Professional Experience: 5-7+ years of experience building and deploying machine learning algorithms, complex data models, or automated software tools to support enterprise‑level decision‑making.
• Domain & Validation Knowledge: Experience working within a highly regulated manufacturing environment (such as Pharma, Diagnostics, or Medical Devices). Sound understanding of GxP compliance, US FDA 21 CFR Part 820 Quality Management System Regulations, and ISO 13485/9001 standards. Prior experience with Computerized System Validation (CSV) protocols is highly preferred.
• Strategic Matrix Leadership: Proven capability acting as a principal technical leader, driving global cross‑functional projects, and aligning stakeholder expectations with a team‑first, agile mindset.

What we offer

• Contract Details: Employment via an external recruitment agency for a period of 18 months (Zatrudnienie przez zewnętrzną agencję na okres 18 miesięcy).
• Compensation Range: 228,900.00 PLN – 425,100.00 PLN gross annually (depending on experience and seniority level).
• Impact & Exposure: Direct exposure to enterprise‑scale AI architecture, global cross‑functional leadership, and cutting‑edge digital health technology in a highly innovative environment.
• Work Model: Flexible hybrid working model with modern office space in Warsaw.

Compensation & Benefits

This is a contractor position, employed via an agency. The expected salary range for this position is 228,900.00 PLN – 425,100.00 PLN gross annually. Final compensation will be determined by a number of factors, including your skills, experience, qualifications, and location.

Who we are

Roche is a healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.

Data Protection & Privacy

The controller of your personal data is Roche Polska Sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access your data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: [e-mail]. More information on the principles of processing your personal data by Roche at the link: https://www.roche.pl/pl/content/klauzula-informacyjna-rekrutacja-en.html