Onsite IT Support Associate

NTT DATA, Inc.; Warszawa; On-site; PLN 40,000 - 60,000; Full time

Job summary

A leading company in technology services seeks an Onsite IT Support Associate to join their team in Warsaw. The role involves the installation, maintenance, and troubleshooting of desktops, notebooks, and printers, ensuring customer satisfaction through technical support and guidance. Fluency in Polish and English is required, making this an excellent opportunity for skilled individuals looking to grow within a vibrant and innovative environment.

Qualifications

• Responsible for installation and maintenance of desktops and peripherals.
• Fluent in Polish and English languages.

Responsibilities

• Installation, maintenance, and troubleshooting of IT equipment.
• Ensure customer satisfaction through effective communication.
• Instruct customers on system operations and maintenance.

Skills

Technical Support

Troubleshooting

Communication

Customer Service

Job description

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an Onsite IT Support Associate to join our team in Warsaw, Mazowieckie (PL-MZ), Poland (PL).

Onsite IT Support Associate ( On-site - Warsaw)

Role Overview

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customers on administrative and technical matters.

Role Responsibilities

• Review, troubleshoot and approve operational quality of desktops, notebooks, printers, and associated peripherals.
• Install, maintain and optimize desktop/notebook configurations at customer sites.
• Diagnose and resolve product performance problems.
• Perform maintenance and repair services.
• Ensure customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
• Instruct customers in the operation and maintenance of the system.
• Fluency in Polish and English language.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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