.NET DEVELOPER (Support & Service)

Workai; Białystok; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Multidisciplinary team environment

Flexible hybrid/on-site arrangement

Medicover medical care

Multisport card

Knowledge transfer and certificates

Job summary

Workai is seeking a NET Developer to actively support the Support & Service Team. The role involves maintaining and evolving the WORKAI platform using .NET/.NET Core, while ensuring customer satisfaction through effective issue resolution and deployment to client environments.

You will work with Scrum, Azure DevOps, and CI/CD practices, with afternoon/evening hours as needed. Collaboration with multiple departments ensures timely delivery and high quality service.

Qualifications

• 4+ years of commercial experience building scalable web applications.
• Proficiency in .NET Framework, ASP.NET MVC, Web API 2, Transact-SQL, Entity Framework, REST, and OData.
• Knowledge of Microsoft Azure services (Azure App Services, Azure Functions, Cosmos DB, Azure SQL).
• Experience developing SaaS applications and applying best design patterns.
• Willingness to perform duties in the afternoon and evening hours as needed.
• Proficiency in English (B2) and Polish language for team collaboration.

Responsibilities

• Customer support handling platform maintenance requests from end users.
• Analyzing issues, communicating with clients, delivering changes and solutions.
• Developing and maintaining WORKAI platform applications using .NET and .NET Core.
• Participating in release processes and deploying to client environments during non-standard hours.
• Designing scalable cloud-based applications.
• Collaborating with First Line Support, Product, and QA to fulfill tasks.
• Performing basic testing and verification of delivered solutions.

Skills

.NET development

ASP.NET MVC

Web API 2

Transact-SQL

Entity Framework

REST

OData

Design patterns

Analytical thinking

Tools

Azure DevOps

JIRA

Job description

NET Developer (Support & Service)

We are looking for a .NET Developer to actively support our Support & Service Team.

Looking for new challenges or just tired of a boring software house reality? Let us show you what can we achieve together!

We build innovative digital products for the modern workplace in the Cloud, and we need your help.

We work in the Scrum approach, using the latest Microsoft tools and software: Visual Studio, Azure DevOps and more. Developer-friendly processes such as Continuous Integration, Continuous Delivery and Code Review will help you at every step.

We work as a team! In your daily work, you can always count on the support of the Team Leader and other team members who will help you face challenges and together with you ensure the highest level of customer satisfaction.

Key Responsibilities

• Customer support consisting of handling platform maintenance requests (i.e. bug fixes, technical support) from end users,
• Performing analyses, maintaining communication with clients, identifying issues, implementing solutions, and delivering changes,
• Developing and maintaining WORKAI® platform applications using .NET and .NET Core frameworks,
• Participating in the preparation and release process of application versions, as well as deploying them to client environments (afternoon and evening hours as needed),
• Designing scalable applications using cloud-based solutions,
• Collaborating internally with other departments (First Line Support, Product, QA) to ensure timely and efficient completion of assigned implementation tasks and client requests,
• Performing basic tests and verification of delivered solutions and implemented changes.

Apply If You Have

• Minimum 4+ years of commercial experience in building scalable web applications,
• Proficiency in .NET Framework, ASP.NET MVC, Web API 2, Transact-SQL, Entity Framework, REST, and OData,
• Knowledge of Microsoft Azure services such as Azure App Services, Azure Functions, Cosmos DB, Azure Search, Azure Service Bus, and Azure SQL,
• Familiarity and experience in developing SaaS applications,
• Understanding and ability to apply best design patterns and practices,
• Strong analytical thinking skills, including the ability to assess facts and draw conclusions to propose optimal solutions,
• Willingness to perform duties in the afternoon and evening hours, depending on current needs,
• Proficiency in English (spoken and written) at B2 level,
• Excellent communication skills,
• Ability to work effectively as part of a team,
• Fluent communication skills in Polish (in the case of foreign candidates).

Nice To Have

• Openness to client interaction, with a strong focus on understanding their needs and problems,
• Experience in a similar role such as Developer or Service/Support Engineer,
• Experience in building portals on CMS platforms (e.g., Umbraco, SharePoint, Sitecore, AEM, Orchard Core,
• Ability to design and implement scalable APIs,
• Familiarity with Azure DevOps and JIRA,
• Knowledge of JavaScript frameworks such as Angular, Vue, or React.

We Offer

• Working with the latest Microsoft cloud tools and technologies,
• Flexible form of cooperation (hybrid, on-site),
• Multidirectional development,
• Certificates and knowledge transfer,
• Full workplace equipment,
• Benefit package (including Medicover medical care, Multisport sports card, fruit Tuesdays, integration meetings and others).

Sounds like a perfect opportunity?

We’re eager to learn more about you and your awesome skills,

Join our award-winning team

work with us to deliver the world’s best employee experience platform

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