Modern Workplace Delivery Lead

POL - 6999 Takeda SCE; Łódź; On-site; PLN 215,000 - 296,000; Full time

Job summary

Takeda is seeking a Modern Workplace Delivery Lead to manage operational governance, adoption, and continuous improvement of our employee productivity platforms. You will lead initiatives across Microsoft 365, Teams, SharePoint Online, OneDrive, and Adobe solutions, collaborating with global stakeholders to maximize value and improve the employee experience.

This role translates technical changes into clear business guidance, develops adoption programs, oversees licensing, and mentors

Qualifications

• Bachelor’s degree in IT or related field.
• 8+ years supporting enterprise collaboration platforms.
• Strong expertise in MS Teams, MS 365, SharePoint Online, and OneDrive for Business.
• Experience with Adobe Experience Cloud and/or Creative Cloud solutions.
• Experience with Copilot and AI-enabled workplace technologies.
• Experience leading platform adoption, change management, and user enablement initiatives.
• Strong understanding of SaaS service operations, licensing models, governance, and platform lifecycle management.
• Experience developing end-user communications, training programs, support strategies, and knowledge management practices.

Responsibilities

• Lead operational management and governance of workplace productivity platforms.
• Oversee licensing management and optimization for productivity tools.
• Develop adoption strategies, training programs, and communications.
• Collaborate with global stakeholders, vendors, and technical teams.
• Translate technical platform changes into business-friendly guidance and best practices.
• Mentor cross-functional teams across engineering, security, and business units.
• Ensure platform reliability, performance, and security across a global user base.
• Support strategic planning and modernization of the digital workplace.

Skills

MS Teams

Microsoft 365

SharePoint Online

OneDrive for Business

Adobe Experience Cloud

Copilot

Change management

User enablement

SaaS governance

Vendor management

Stakeholder management

English proficiency

Education

Bachelor's degree in IT or related field

Tools

Microsoft 365

Teams

SharePoint Online

OneDrive for Business

Adobe

Power Platform

Copilot

Job description

The Future Begins Here At Takeda, we are creating a future‑ready organization that uses data and digital to meet the needs of patients, our people, and the planet. We need your help to make this happen.

In this role, you will help shape Takeda’s modern digital workplace by managing collaboration, productivity, AI‑powered workplace, and employee experience technologies used by colleagues around the world.

We Unite in Diversity! Takeda is committed to creating an inclusive workplace where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We continually improve workplace experience and accessibility for everyone and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our team.

Opportunity

As a Modern Workplace Delivery Lead, you will be responsible for the operational management, governance, adoption, and continuous improvement of Takeda’s employee productivity platforms. You will lead initiatives across Microsoft 365, Microsoft Teams, SharePoint Online, OneDrive, Adobe solutions, AI‑powered workplace technologies, and related digital workplace services. Working with business stakeholders, vendors, and technical teams, you will optimize platform value, improve employee experience, support secure adoption, and contribute to Takeda’s future digital workplace strategy.

Responsibilities

• Lead operational management and service support for Microsoft Teams, Microsoft 365, SharePoint Online, OneDrive for Business, Adobe platforms, and related workplace technologies.
• Ensure platform reliability, performance, governance, and service quality across a global user base.
• Manage platform roadmaps, service enhancements, technology lifecycle activities, and continuous improvement plans.
• Identify opportunities to improve employee productivity through Microsoft 365 capabilities, AI‑powered experiences, and modern workplace innovations.
• Evaluate emerging technologies and recommend solutions that improve collaboration, communication, knowledge sharing, and digital dexterity.
• Oversee license management and optimization, ensuring effective allocation and utilization of productivity platform licenses.
• Establish governance practices for premium productivity services, AI capabilities, collaboration technologies, and third‑party integrations.
• Monitor platform usage and identify opportunities to maximize business value from technology investments.
• Develop adoption strategies, training programs, communications, and enablement campaigns for new and existing capabilities.
• Translate technical platform changes into clear, business‑friendly guidance and best practices.
• Partner with change management teams to support successful adoption and rollout of new functionality.
• Manage relationships with technology vendors and service providers supporting workplace productivity solutions.
• Coordinate platform improvements, issue resolution, contract‑related activities, and service enhancement opportunities.
• Evaluate third‑party productivity applications and integrations to ensure alignment with security, architecture, and governance requirements.
• Provide leadership for technical troubleshooting, platform issue resolution, and service improvement initiatives.
• Support the resolution of major incidents affecting collaboration and productivity technologies.
• Establish operational processes, knowledge management practices, and support models that enhance service quality.
• Lead small project teams and provide mentoring, coaching, and technical guidance.
• Foster collaboration across engineering, support, security, architecture, and business teams.
• Contribute to strategic planning and execution of digital workplace modernization initiatives.
• Communicate effectively with senior stakeholders and translate technology opportunities into measurable workplace outcomes.

Skills and Qualifications

Required

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent experience.
• 8+ years of relevant experience supporting enterprise collaboration and productivity platforms.
• Strong expertise in Microsoft Teams, Microsoft 365, SharePoint Online, and OneDrive for Business.
• Experience with Adobe Experience Cloud and/or Creative Cloud solutions.
• Experience with Copilot and AI‑enabled workplace technologies.
• Experience leading platform adoption, change management, and user enablement initiatives.
• Strong understanding of SaaS service operations, licensing models, governance, and platform lifecycle management.
• Experience developing end‑user communications, training programs, support strategies, and knowledge management practices.
• Experience managing technology vendors and service providers.
• Strong stakeholder management, influencing, and communication skills.
• Ability to lead cross‑functional initiatives and work effectively with global teams.
• Strong analytical, problem‑solving, and decision‑making skills.
• Proficiency in English, both verbal and written, is a must.

Preferred

• Microsoft 365 Enterprise Administrator certification.
• Microsoft Teams Administrator certification.
• Prosci Change Management certification or equivalent experience.
• Experience with Copilot governance and AI service adoption.
• Experience with digital employee experience and workplace modernization programs.
• Knowledge of Microsoft Power Platform, automation, and workflow technologies.
• Experience working in a regulated or global enterprise environment.

Leadership Expectations

As an experienced digital workplace leader, you will independently manage complex initiatives and influence how employees interact with collaboration and productivity technologies across the enterprise. You will act as a trusted advisor on digital workplace strategy, user experience, platform adoption, governance, and productivity innovation. You will lead cross‑functional projects, mentor colleagues, and partner with senior stakeholders to deliver measurable improvements in workplace outcomes. Success in this role will be measured through user adoption, service reliability, platform utilization, operational efficiency, stakeholder satisfaction, and the successful delivery of productivity transformation initiatives.

Locations

Locations Lodz, Poland Base Salary Range: zł215,000.00 - zł295,570.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Worker Type

Worker Type Employee Worker Sub‑Type Regular Time Type Full time

About Takeda

Takeda is an industry‑leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda‑ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.

Takeda is an equal opportunity employer.