Middle/Senior Bussines Analyst (Finance)

Softserve; Poland; On-site; PLN 180,000 - 240,000; Full time

Job summary

A leading technology solutions company is seeking an experienced Business Analyst to contribute to a large banking client in Qatar. The role involves creating documentation, digitizing processes, and engaging with stakeholders. The ideal candidate has 9+ years of experience in Financial Services and banking, along with proficiency in English. Expect an 80% onsite presence in Qatar. This is a remarkable opportunity for those looking to drive impactful change in the banking industry.

Benefits

Career development plans

Support for technical and personal growth

Value individual initiatives

Qualifications

• 9+ years of experience in Financial Services and Banking.
• Proficient in gathering and documenting business requirements.
• Willingness to travel to Qatar 80% of the time.

Responsibilities

• Create Business Requirements Documentation (BRD) and Functional Specification Documentation.
• Digitize end-to-end processes for critical customer channel service requests.
• Support workshops and manage stakeholder expectations.

Skills

Requirements gathering

Stakeholder management

Business process reengineering

Proactive problem-solving

Client engagement

Financial Services expertise

Communication skills

Job description

Overview

WE ARE SoftServe is a leading technology solutions company specializing in software product & application development and services. Our mission is to be a valuable partner for our clients (from start-ups to large enterprises) who represent different domains e.g. financial services, health care, retail, enterprise, automotive, education, etc. We measure our success by our client’s success. Our client is one of the largest banks in Qatar, presenting a remarkable opportunity for you to actively contribute to their digital transformation in collaboration with one of the leading Big 4 consultancy companies. We are assembling a team of 10+ highly skilled Business Analysts who will collectively work on five crucial business streams: core banking system, trade finance system, omnichannel, BI, and customer relationship management. This is an exceptional opportunity to be part of a dynamic team driving impactful change within the banking industry.

Responsibilities

• Create Business Requirements Documentation (BRD) and Functional Specification Documentation (FSDs).
• Digitize end-to-end processes for critical customer channel service requests in Retail and Corporate sectors.
• Support workshops, discovery sessions, and manage stakeholder expectations.
• Provide consultancy services based on best practices.
• Document business and functional requirements and reengineer business processes.
• Explain business contexts to development teams and negotiate with stakeholders and development teams.
• Interact with end-users through interviews and brainstorming sessions to ensure effective solutions.
• Follow the requirements management cycle and maintain a well-detailed functional requirements specification.
• Focus on Financial Services and Banking trends.
• Onsite presence in Qatar (80%) with some off-site work (20%) for the initial period; travel as required.

Qualifications / Requirements

• Business Analyst with 9+ years of experience in Financial Services and Banking.
• Proficient in gathering business requirements and engaging with clients and end‑users.
• Willingness to travel to Qatar for regular onsite work; 80% on-site, 20% off-site.
• Flexible work schedule; in Qatar, the work week runs Sunday through Thursday.
• Proactive, able to suggest ideas, build roadmaps, and bring clarity to stakeholders and teams.
• Flexible and adaptable to customer needs in a dynamic environment.
• Skilled in reengineering business processes.
• Proficient in English; experience working in an international environment.

We Will Provide / Together We Will

• Ensure efficient technical solutions.
• Support your technical and personal growth through a dedicated career plan for all roles.
• Cultivate an environment that values individual initiatives; share your ideas.