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DICK’S Sporting Goods in Warsaw, Poland, is seeking a Manager of Reverse Logistics & Operations to lead the strategic development of returns, damage and defective programs, and vendor claims across the DC RTV and CSC teams.
This role collaborates with Logistics, Merchandising, Planning & Allocations, Store Operations, Ecommerce, Inventory Control, Loss Prevention, Finance and Legal to drive improvements and supervise the Returns team.
At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
The Manager of Reverse Logistics & Operations will be responsible for the strategic development of the company’s returns, damage and defective programs, and vendor claims, as well as the Reverse Logistics system used by the DC RTV teams and various CSC teams. This individual will manage and work collaboratively with other internal DSG departments that manage Returns to Vendors, to include Logistics, Merchandising, Planning & Allocations, Store Operations, Ecommerce, Inventory Control, Loss Prevention, Finance and Legal Teams. This position will provide supervision and operational guidance to the tactical processes of the Returns team on vendor claims, damage/defective products and return to stock(allocation claims). The Manager of Reverse Logistics and Operations will work with our Domestic Vendors, salvage partners. Merchants, Inventory Control, Loss Prevention, Product Development, Risk and Distribution Center Teams to drive operational improvements and communication for all Dick’s Sporting Goods initiatives. This teammate will work with CSC and DC IT teams to prioritize and drive enhancements of various reverse and Business Intelligence systems to improve efficiency at the CSC and DCs and maintain open communication on various projects related to vendors and DC operations for the improvement of supply chain initiatives.
Strategic Planning:
Supervision:
Bachelor’s Degree
5-7 years experience in Supply Chain
Previous management experience preferred.
Previous experience with reverse logistics preferred.
Previous experience with contractual negotiations is preferred.
Ability to drive projects & manage project teams
Process & procedure oriented
Superior organizational abilities
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools(like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!