Mainframe IMS Support Specialist

BMC Software, Inc.; Polska; On-site; PLN 139,000 - 233,000; Full time

Job summary

A global technology company seeks a professional to support mainframe solutions, ensuring top-notch technical assistance to customers. The ideal candidate will have 3-4 years of experience with IBM Mainframe z/OS systems and IMS, alongside strong problem-solving and customer service skills. This role also involves collaboration with R&D teams and documentation of technical interactions. The position offers an annual base salary range of PLN 139,755 to PLN 232,925.

Benefits

Diverse benefits package

Equal opportunity employment

Professional development opportunities

Qualifications

• 3–4 years experience with IBM Mainframe z/OS and IMS systems.
• Experience supporting production environments and troubleshooting.
• Familiarity with mainframe tools and utilities.

Responsibilities

• Provide high-quality technical support for BMC mainframe solutions.
• Collaborate with customers to troubleshoot and resolve issues.
• Document technical interactions and contribute to knowledge base.

Skills

IBM Mainframe z/OS systems

IBM IMS system

Customer service skills

Communication skills

Problem-solving skills

Tools

TSO

ISPF

REXX

Clist

Job description

A global technology company seeks a professional to support mainframe solutions, ensuring top-notch technical assistance to customers. The ideal candidate will have 3-4 years of experience with IBM Mainframe z/OS systems and IMS, alongside strong problem-solving and customer service skills. This role also involves collaboration with R&D teams and documentation of technical interactions. The position offers an annual base salary range of PLN 139,755 to PLN 232,925.