M365 AI Platform Architect

Nordea; Warszawa; On-site; PLN 250,000 - 380,000; Full time

Job summary

Nordea is seeking a M365 AI Platform Architect to lead the AI platform vision and target architecture within the Content Management group of End User Engineering & Operations. You will drive governance, standards and roadmaps for agentic AI across Microsoft 365, ensuring secure, scalable and compliant solutions for Nordea’s digital workplace.

You will collaborate with cross‑functional teams across Nordea to align AI capabilities with business strategy, implement guardrails, and define patterns

Qualifications

• Proven experience in AI and Microsoft 365 architecture and governance.

Responsibilities

• Proactively drive the vision, target architecture and technical roadmap for AI and agentic AI platform enablement across Microsoft 365.
• Define technical guardrails for AI capabilities like M365 Copilot, Copilot Agents, Co-work.
• Design and architect agentic AI solutions and frameworks, including SharePoint Agents, Declarative Agents, Copilot Studio, custom/pro-code agents and Agent 365-enabled scenarios.
• Define tenant-level platform controls, admin settings, enablement policies and technical review criteria.
• Work with other teams on environment strategy, DLP policies, Entra identities and AI governance.
• Translate risk, security, privacy and compliance requirements into practical platform architecture and design controls.
• Maintain architecture documentation, reference patterns, technical decision records and platform readiness requirements for new Microsoft 365 AI capabilities.
• Proactively develop, guide and govern architectural standards, principles, reference patterns and best practices to reduce complexity, manage risk, improve agility and enable business capabilities.
• Analyze stakeholder requirements and maintain an overview of the current Microsoft 365 application, integration, identity and infrastructure landscape, including gaps that must be addressed through architecture roadmaps.
• Build consensus and commitment among architects, platform teams, governance functions and business stakeholders on architectural trade‑offs, target picture and implementation priorities.
• Guide and advise stakeholders on architectural issues and implementation choices to ensure solutions are technically sound, supportable and aligned with Nordea standards.
• Evaluate emerging AI technologies, frameworks and tools to support strategic technology decisions and future platform direction.

Job description

Job ID: 5931

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy.

We are looking for a M365 AI Platform Architect to join our team Content Management in End User Engineering & Operations service domain. In this role, you will proactively drive the vision, target architecture and technical roadmap for AI and agentic AI. While the primary focus is on Microsoft 365 AI capabilities, the role should also understand how other enterprise AI platforms, such as Gemini, Claude or similar GenAI solutions, may influence Nordea’s broader AI architecture landscape, integration patterns, governance guardrails and technology decisions. You will align architecture decisions with business and IT strategy, define standards and guardrails, evaluate emerging AI technologies and help stakeholders understand trade-offs so that AI enablement is secure, scalable, compliant and strategically aligned.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About Our Team

Content Management in End User Engineering & Operations provides modern digital workplace services across Nordea. We are responsible for governance, compliance processes, platform enablement and operations related to Microsoft 365 services and supporting platforms. Our technology stack is broad and includes Microsoft 365 Copilot, agentic AI governance capabilities, integrations and custom applications for digital workplace. We add value by enabling Executives, Business, IT, Traders and Branches with dependable end-user services required for their daily work.

Our team is international, with colleagues based in Denmark, Finland and Poland. Your future manager is located in Warsaw.

Main responsibilities in this role

• Proactively drive the vision, target architecture and technical roadmap for AI and agentic AI platform enablement across Microsoft 365 and related cloud platforms in alignment with business and IT strategy.
• Define technical guardrails for AI capabilities like M365 Copilot, Copilot Agents, Co-work
• Design and architect agentic AI solutions and frameworks, including SharePoint Agents, Declarative Agents, Copilot Studio, custom/pro-code agents and Agent 365-enabled scenarios.
• Define tenant-level platform controls, admin settings, enablement policies and technical review criteria.
• Work with other team on environment strategy, DLP policies, Entra identities and AI governance.
• Translate risk, security, privacy and compliance requirements into practical platform architecture and design controls.
• Maintain architecture documentation, reference patterns, technical decision records and platform readiness requirements for new Microsoft 365 AI capabilities.
• Proactively develop, guide and govern architectural standards, principles, reference patterns and best practices to reduce complexity, manage risk, improve agility and enable business capabilities.
• Analyze stakeholder requirements and maintain an overview of the current Microsoft 365 application, integration, identity and infrastructure landscape, including gaps that must be addressed through architecture roadmaps.
• Build consensus and commitment among architects, platform teams, governance functions and business stakeholders on architectural trade‑offs, target picture and implementation priorities.
• Guide and advise stakeholders on architectural issues and implementation choices to ensure solutions are technically sound, supportable and aligned with Nordea standards.
• Evaluate emerging AI technologies, frameworks and tools to support strategic technology decisions and future platform direction.

Who You Are

This is the right role for you if you are a strong AI and Microsoft 365 architect who can combine platform ownership, cloud architecture, security thinking, strategic architecture discipline and product mindset. You enjoy defining scalable guardrails, making technical decisions transparent and helping business and maker teams understand what is possible, allowed and supportable. You