Luxury F&B Director: Lead Elite Dining & Guest Experience

Raffles Hotels & Resorts; Warszawa; On-site; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Complimentary upgrades

Extended stays

Discounted stays across properties

Special dining and wellness discounts

Luxuries to enhance experience

Job summary

Raffles Hotels & Resorts seeks a Director of Food & Beverage to lead our venues with creativity and commercial acumen in Warsaw. You will manage multiple outlets, partner with the Executive Chef on menus and work with Marketing on promotions to strengthen guest loyalty.

Lead the F&B division, build business plans and forecasts, and ensure exemplary service standards while protecting quality and profitability. Fluency in English is required, with Polish language knowledge a plus.

Qualifications

• Proven experience leading Food & Beverage operations in luxury hotels or resorts.
• Strong budgeting, forecasting and cost-control capabilities.
• Experience developing dining concepts and evolving venues.

Responsibilities

• Lead all Food & Beverage operations across multiple venues in a luxury hotel.
• Develop business plans, budgets and forecasts; review performance and take corrective action.
• Lead creative F&B projects and design distinctive dining experiences for guests.
• Collaborate with Executive Chef on menus and with Marketing on promotions.
• Set and audit operating procedures and service standards for consistent guest care.
• Run daily F&B meetings to review VIP guests, arrivals, revenue and challenges.
• Ensure guest preferences are captured across venues and resolve issues promptly.
• Oversee purchasing, supplier selection, pricing, inventory and cost controls.
• Ensure HACCP, hygiene and safety procedures across all venues.
• Recruit, train and develop managers; build a strong leadership pipeline.
• Foster collaboration across hotel departments and maintain a positive team culture.

Skills

F&B operations leadership

Budgeting & forecasting

Team development

VIP guest experience

Quality & HACCP

Vendor management

English fluency

Job description

Raffles Hotels & Resorts seeks a Director of Food & Beverage to lead our venues with creativity and commercial acumen in Warsaw. You will manage multiple outlets, partner with the Executive Chef on menus and work with Marketing on promotions to strengthen guest loyalty.

Lead the F&B division, build business plans and forecasts, and ensure exemplary service standards while protecting quality and profitability. Fluency in English is required, with Polish language knowledge a plus.