Lead Community Manager (Unannounced Project)

Wargaming; Warszawa; Hybrid; PLN 70,000 - 90,000; Full time

Job summary

Wargaming is seeking an experienced Community Manager for a groundbreaking AAA game project in Warsaw. This role involves tracking player feedback, leading global moderators, and executing community marketing strategies. Join a diverse team to shape the gaming experience and impact the project's success.

Benefits

Additional paid time off (5 Personal Days, Birthday Leave)

Sick Leave 100% Compensation (10 days per calendar year)

Career development and education opportunities

Premium Private Health Care

Mental well-being program (iFeel)

Multisport card

Personal Gaming Account

Company events

Seniority Awards

Referral program

Qualifications

• 5+ years of professional community management experience in the gaming industry.
• Excellent writing and communication skills in English.
• Experience managing large live ops global gaming communities.

Responsibilities

• Share the team's vision with players and ensure understanding.
• Track community trends and provide feedback to the team.
• Lead and manage a global team of external moderators.

Skills

Community Management

Communication

Content Creation

Social Media Management

Player Engagement

Job description

Job Overview

We’re excited to soon launch a groundbreaking AAA game project and are looking for passionate, creative individuals to join our talented team. Our studio fosters a collaborative environment where your ideas are valued and your contributions will have a direct impact on the game’s success.

Our team is a mix of industry veterans and fresh talent, dedicated to pushing the boundaries of what games can be. If you thrive in a dynamic atmosphere and are eager to shape an exciting AAA title from the ground up, we want to hear from you! Join us in creating something truly special in the gaming world. Your next big opportunity awaits!

Reports to

Live Ops Director

What will you do?

• Share the team's vision with players and ensure they understand it.
• Track community trends and provide valuable feedback to the team.
• Advocate for players’ opinions and concerns within the team and the company.
• Lead and manage a global team of external moderators.
• Build and maintain strong relationships with content creators and influencers.
• Offer player-driven feedback to help shape the game’s development and design.
• Work closely with other internal teams and external partners to enhance community engagement.
• Plan and execute exciting community marketing strategies that keep players engaged.

What are we looking for?

• 5+ years of professional community management experience in the gaming industry.
• Excellent writing and communication skills (native or near-native English proficiency).
• Experience managing large live ops global gaming communities.
• Passion for shooter games and gaming in general.
• Skilled at handling tough situations within the community with care and professionalism.
• Experience managing social media platforms and working with content creators.
• Able to work independently and make decisions without constant supervision.

What additional skills will help you stand out?

• Comfortable being on camera and interacting with players online and in person.
• Experience with social media management and business intelligence tools.
• Knowledge of other marketing disciplines or content creation.
• Interest or experience in Esports.

Work mode

• Hybrid (This role is not eligible for remote work)
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:

• Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum
• Sick Leave 100% Compensation (10 days per calendar year)
• Career development and education opportunities within the company
• Premium Private Health Care
• Mental well-being program (iFeel)
• Multisport card
• Personal Gaming Account
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review. About Wargaming

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

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