KYC Operations Strategist – Senior Associate (Warsaw)

Testing Site - JPMC; Województwo mazowieckie; On-site; PLN 120,000 - 160,000; Full time

Job summary

Testing Site - JPMC in Warsaw is seeking a KYC Operations Senior Associate to manage client information for KYC/AML compliance. You will use digital platforms to optimize workflows, resolve issues, and maintain data integrity in a fast-paced environment.

You will collaborate with global teams, handle due diligence, participate in process improvements, and support regulatory requirements while growing in a dynamic financial services setting.

Qualifications

• Proficiency in English (C1 and higher).
• Advanced knowledge of KYC global and EMEA regulations; 4+ years of KYC experience.
• Strong prioritization, time management and organizational skills.
• Ability to learn quickly and understand complex procedures.
• Ability to analyze documents and data and communicate clearly.
• Strong attention to detail and commitment to high quality work in fast-moving environments.
• Resilient interpersonal skills to partner with internal stakeholders.
• Client-focused with a strong controls mindset.
• Proactive and flexible approach to workload and team targets.
• Understanding of the financial industry, especially Non-Bank Financial Institutions, Funds and Trusts.
• Proficiency in MS Office applications, especially MS Outlook and Excel.

Responsibilities

• Conducts KYC process for new and existing clients of the Financial Institution Group sector, including adding products to KYC profiles, with a team of ~35 KYC Officers located in Warsaw.
• Cooperates with Front Office, Compliance, Policy and Quality Control to ensure timely due diligence.
• Participates in BAU process improvements, governance and non-BAU automation projects.
• Builds and develops strong partnerships, identifies challenges and removes roadblocks with internal partners.
• Ensures all information to and from clients is accurate and compliant with global and country KYC requirements.
• Coordinates case prioritization, capacity planning, and assignment with partners.
• Stays up to date with changes to processes and regulatory updates and assesses impacts.
• Manages personal workload and priorities with timely escalation of risks/issues to management.
• Identifies and executes process improvements and technology initiatives to the business.

Skills

English C1+

KYC regulations

Time management

Analytical thinking

Clear communication

Attention to detail

Interpersonal skills

Client focus

Proactive mindset

MS Office

Tools

MS Outlook

Excel

Job description

Testing Site - JPMC in Warsaw is seeking a KYC Operations Senior Associate to manage client information for KYC/AML compliance. You will use digital platforms to optimize workflows, resolve issues, and maintain data integrity in a fast-paced environment.

You will collaborate with global teams, handle due diligence, participate in process improvements, and support regulatory requirements while growing in a dynamic financial services setting.