Key Account Manager OTC - Poland

GROHE; Województwo łódzkie; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading sanitary product company seeks a passionate Key Account Manager in Central Poland. The role involves managing key customer relationships, ensuring product availability, and achieving sales targets. Ideal candidates have experience in customer service, knowledge of the sanitary industry, and a commitment to customer success.

Benefits

Flexible working time model

Company car and phone

Medical care and life insurance

Discounts on company products

Multisport card

Qualifications

• Experience in a similar position or related to consulting.
• Valid driver's license and experience are required.

Responsibilities

• Maintain relationships with key customers across the country.
• Monitor brand visibility and product availability.
• Actively develop brand presence among installers and wholesalers.
• Deliver sales targets in line with channel strategy.

Skills

Good knowledge of the sanitary industry market

Experience in direct customer service

Good knowledge of English (min. B2)

Ease in building long-term relationships

Positive attitude towards achieving results

High self-discipline and responsibility

Willingness to travel frequently

Knowledge of MS Office

Valid category B driver's license

Job description

About Us

GROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products. For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE's commitment to creating exceptional experiences and to delivering "Pure Freude an Wasser". With its engineering, innovation and design activities firmly anchored in Germany, GROHE products bear the badge of quality "Made in Germany", ultimately strengthening the customers’ confidence in the brand. In 2014, GROHE became part of the LIXIL Corporation, a publicly listed company on the Tokyo Stock Exchange.

We are looking for a Key Account Manager who is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers.

Responsibilities

Account & Store Management

• Maintain relationships with key OTC customers across the country, ensuring proper execution in all stores.
• Monitor and support in-store brand visibility, product availability, merchandising, and promotional activities.
• Ensure compliance with agreed commercial terms and store-level execution standards.

Business Development

• Actively develop the brand presence among installers and wholesalers through targeted activities, events, and training.
• Identify opportunities to upsell and cross-sell within existing accounts.
• Leverage relationships to influence purchasing decisions and strengthen brand loyalty.
• Deliver regular product and sales trainings to customer teams, installers, and wholesalers to strengthen knowledge and loyalty.

Collaboration with Project Business

• Understand and track project business trends and requirements to align OTC strategies with overall sales objectives.
• Cooperate with the Project Sales team to ensure product specification and coordinated execution between project and OTC channels.
• Lead and coordinate product launches in the OTC channel, ensuring effective sell-in and sell-out.

Sales & Reporting

• Deliver sales targets in line with the channel strategy.
• Provide regular performance updates to the Channel Leader, including market intelligence and competitor activity.
• Manage pricing, promotions, and agreements within company guidelines.

Requirements

• Good knowledge of the sanitary industry market (bathroom fittings)
• Experience in direct customer service in a similar position or related to consulting
• Good knowledge of English (min. B2)
• Ease in building and maintaining long-term relationships
• Positive attitude towards achieving results
• High self-discipline and responsibility
• Willingness to travel frequently on business (throughout Poland)
• Place of residence: Central Poland
• Knowledge of MS Office
• Valid category B driver's license and driving experience

We Offer

• Flexible working time model with the possibility to plan your own day
• Company car and phone
• Diversity & Inclusion: all people have the same opportunities and are individually supported
• A highly motivated, appreciative and international team that inspires you to learn from
• Continuous opportunities for growth and development in one of the world’s largest sanitary producers
• Cooperative, vibrant and dynamic team and people-oriented corporate culture
• Competitive compensation package and diverse employee offers
• Medical care and life insurance
• Discounts on company products
• Multisport card

Interested?

Then we are looking forward to your application.

For queries and further information, please do not hesitate to contact us.

LIXIL

A HOME FOR EVERYONE.

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere.

We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition.

A home for everyone.

LIXIL is an equal opportunity employer, with an inclusive culture that embraces diversity. We will consider all qualified applications for employment without regard to race, ethnicity, nationality or national origin, color, religion or beliefs, sex, sexual orientation, gender identity or expression, veteran status, or disability status.