Junior Support Consultant with Danish

Arche Consulting Sp. z o.o.; Poland; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A consulting firm in Poland seeks customer support representatives fluent in Danish to assist clients via email, phone, and chat. The role requires no prior experience as full training is provided. Candidates should have a good working level of English and a problem-solving attitude. The position offers hybrid work, a competitive salary, annual bonuses, and various perks including private medical care and a training budget.

Benefits

Hybrid work model

Competitive salary

Annual bonus

Private medical care

Sports card

Training budget

Friendly company culture

Modern office

Team events

Qualifications

• Fluent communication in Danish required.
• Good working level of English for internal communication.
• No prior experience required - full training provided.

Responsibilities

• First point of contact for customers in Danish.
• Handling questions via email, phone, or chat.
• Providing basic IT and product support.

Skills

Fluent Danish

Good English

Problem-solving attitude

Job description

Responsibilities:

First point of contact for customers in Danish.

Handling questions via email, phone, or chat.

Providing basic IT and product support.

Escalating more complex issues to senior teams.

Ensuring positive customer experience.

Working with international teams on daily operations.

Requirements:

Danish - fluent communication.

English - good working level for internal communication.

No prior experience required - full training provided.

Open mindset, willingness to learn, problem-solving attitude.

Availability for hybrid work (2 days per week in office).

Nice to have: interest in IT tools, customer service experience.

Our client offers:

Hybrid work - remote with only 2 days per week in the office.

Competitive salary - tailored to skills and experience.

Annual bonus - based on individual and team performance.

Private medical care - access to specialists and preventive check-ups.

Sports card - co-financing for activities (e.g. Multisport).

Training budget - courses and certifications (e.g. project management, new technologies).

Friendly company culture - innovative environment, opportunity to impact new products.

Modern office - ergonomic workspace, relaxation areas, good location.

Team events - regular integrations, company trips, well-being initiatives.