Junior Service Analyst

SopraSteriaSandbox; Katowice; Hybrid; PLN 126,000 - 169,000; Full time

Job summary

A leading IT service provider in Katowice seeks individuals to provide IT support for foreign clients. Responsibilities include managing requests and escalating issues. Ideal candidates are fluent in German, able to communicate in English, and possess a strong willingness to develop IT skills. The company offers hybrid working options and additional perks like private medical care and training opportunities.

Benefits

Private medical care

MyBenefit platform (MultiSport Programme)

Co-financing for kindergarten or nursery

Workation

Internal and external trainings, certifications, and participation in conferences

Healthy Office Snacks (fruits)

Great atmosphere and a chance to work with inspiring people

Qualifications

• Fluent in German and communicative in English.
• Will to develop IT competencies.
• Ability to learn quickly.

Responsibilities

• Providing IT-related service for foreign clients.
• Manage incoming requests according to the procedures.
• Escalating requests to the 2nd support line.

Skills

Fluent in German

Communicative in English

Ability to learn quickly

Well-motivated team player

Job description

The world is how we shape it!

Job Description

Working hours: Shift Hours

Responsibilities:

• Providing IT-related service for foreign clients;
• Manage incoming requests according to the procedures;
• Escalating requests to the 2nd support line.

Qualifications

• Fluent inGerman and communicative inEnglish;
• Will to develop IT competencies;
• Ability to learn quickly;
• Well-motivated team player with communication skills;
• Working according to the procedures

Additional Information

It is possible to work in hybrid mode.

What we offer:

• Interesting projects
• Private medical care
• MyBenefit platform (included the MultiSport Programme)
• Co-financing for kindergarten or nursery
• Workation
• Internal and external trainings, certifications and participation in conferences
• Healthy Office Snacks (fruits)
• Great atmosphere and a chance to work with inspiring people

If you would be interested in learning the details about the project I am mentioning here and taking part in the recruitment process - then I encourage you to send a CV containing the clause:

„I agree to the processing by Sopra Steria Polska Sp. z o.o. my personal data contained in my CV for the recruitment process and further recruitment processes.”