Junior Project Support Specialist with Turkish

Hitachi, Ltd.; Wrocław; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

GlobalLogic is seeking a motivated candidate to join our Wrocław team as a Turkish-speaking support specialist. You will engage with clients, handle inquiries, and deliver high-quality service in a ticketing environment.

The role emphasizes teamwork, attention to detail, and adherence to project policies, with an office-based work setup in Poland. Ideal candidates will have B2 level or higher in Turkish and English, strong analytical and communication skills, and a willingness to learn within an

Qualifications

• Turkish language proficiency at least B2 level.
• English language proficiency at least B2 level.
• Strong analytical thinking and ability to work in a team.
• Ability to comprehend project policy guidelines and maintain client confidentiality.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

Turkish

English

Analytical thinking

Teamwork

Policy guidelines

Annotation

Attention to detail

Client focus

GIS experience

Job description

Job Description

Have you just finished your studies? Is gaining your first professional experience something that you're thinking about?

Do you like using Turkish, and you don't want to fall behind after graduating?

And last but not least... Are you dreaming about a job in an IT company but programming seems like rocket science?

If yes, you are in a good place, cause this is exactly what we are looking for!

Join us in our new team in Wrocław, have contact with your beloved language, meet fantastic people and who knows...maybe start your journey in IT?!

Important details:

Work from the office

Standard working hours

Monday-Friday

Requirements

• Mandatory knowledge of Turkish language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus

Nice to have : GIS system experience.

Job Responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products - and careers.