Junior IT Project Manager

ISS Tech Team; Województwo mazowieckie; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

ISS Warsaw is seeking a Junior IT Project Manager to support the successful delivery of well-defined IT projects and workstreams. You will assist with planning, reporting, governance, and documentation while providing first-line support for the PPM platform.

You will coordinate schedules, maintain project artifacts, support vendors and internal stakeholders, and help drive continuous improvement in project management processes.

Qualifications

• Degree or equivalent practical experience in business, IT or PM.
• Early-career exposure to project coordination or IT delivery.
• Understanding of planning, status reporting, risks, issues and dependencies.
• Proficiency in MS Office applications; English communication.

Responsibilities

• Support the planning and delivery of small to mid-sized IT projects and workstreams.
• Provide first-line support and day-to-day administration for the PPM platform.
• Assist with purchase orders and invoice reconciliation for the PPM platform.
• Maintain project documentation, governance artefacts, reports and dashboards.
• Coordinate portfolio administration and ensure data is up to date.
• Support continuous improvement of PM processes, tools, and reporting.
• Collaborate with project teams and stakeholders on actions, risks and issues.

Skills

Project coordination

Attention to detail

Organizational skills

English communication

Analytical problem-solving

Education

Bachelor's degree in Business, Information Technology, Project Management or related field

Tools

Microsoft Office

PPM platform

Job description

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Warsaw, Poland (hybrid)

Language: English & Polish

Main Purpose Of The Position

The Junior IT Project Manager supports the successful delivery of well-defined IT projects and project workstreams while helping maintain effective portfolio and project management operations. The role provides first-line support and administration for the PPM platform, contributes to planning, reporting, governance, documentation and portfolio coordination, and works with vendors and internal stakeholders to resolve issues.

What You’ll Do

• Support the planning and delivery of small to mid-sized IT projects and defined workstreams, including schedules, status updates, meetings and action tracking.
• Provide first-line support and day-to-day administration for the PPM platform, including issue triage, user support and vendor coordination.
• Support the Head of Portfolio & Project Management with purchase order and invoice reconciliation for the PPM platform
• Maintain project documentation, templates, governance artefacts, reports and dashboards to support consistent and transparent delivery.
• Coordinate portfolio administration and help ensure project data is complete, accurate and up to date.
• Support continuous improvement of project management processes, tools, standards and reporting.
• Work proactively with project teams and stakeholders to follow up actions, risks, issues and dependencies.

Who You’ll Work With

• The Portfolio & Project Management team, IT Project Managers and project teams.
• Business and IT stakeholders involved in project delivery and portfolio reporting.
• PPM platform users, support teams and external vendors.

Key Qualifications

• A degree in Business, Information Technology, Project Management or a related field, or equivalent practical experience.
• Early-career experience, internship exposure or academic project work related to project coordination, IT delivery or portfolio management.
• Good understanding of basic project management concepts, including planning, status reporting, risks, issues, actions and dependencies.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and Teams.
• Interest in project management and willingness to learn and support PPM platforms.
• Excellent written and spoken English, as the role operates in an international, English-speaking environment.

Personal Skills You Excel At

• Strong organisation and attention to detail, with the ability to manage multiple priorities and follow through on commitments.
• Clear communication and confidence working with stakeholders across teams and levels.
• Analytical problem-solving and a service-oriented approach to user support.
• Proactivity, collaboration and eagerness to learn and develop.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger. Become more. Become ISS.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.