Junior Collections Specialist with Italian (She/He/They)

careersinpoland; Warszawa; Hybrid; PLN 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits you as a Junior Collections Specialist with Italian at a leading global professional services company. In this role, you will be a vital part of the Collections Team, managing cash receivables and ensuring timely payments from clients. You will engage with customers to resolve discrepancies and maintain strong relationships, all while enhancing your skills on international projects. This position offers a flexible work environment, allowing you to balance your professional and personal life effectively. Join a dynamic team that values diverse perspectives and continuous learning, and make a meaningful impact in a supportive atmosphere.

Benefits

Continuous learning opportunities

Flexible working hours

Creative work environment

Qualifications

• B2 level in English and Italian is required.
• Strong organizational and analytical skills are essential.

Responsibilities

• Manage cash receivables and resolve invoice discrepancies.
• Contact customers for past due invoices via phone and email.

Skills

Fluent English

Fluent Italian

Communication Skills

Organizational Skills

Analytical Skills

Time Management

Tools

Microsoft Office

Microsoft Excel

Job description

Main Page / Jobs / Junior Collections Specialist with Italian (She/He/They)

Junior Collections Specialist with Italian (She/He/They)

Accenture

Level: intern/junior

Working hours: Full time

remote recruitment

published 2025/04/11

We are seeking a new talent to join Accenture in Warsaw. As an integral member of the Collections Team, you will be managing cash receivables for Accenture Client.

The Cash Collection Team is responsible for managing and optimizing the process of collecting outstanding receivables. This team ensures timely and accurate payments from the Client, resolves invoice/accounts discrepancies, and maintains strong client relationships. All to support financial and operational efficiency. The team’s work involves strategic coordination, diligent monitoring of accounts, and effective communication to mitigate potential risks and enhance cash flow.

THE WORK:

• Contact customers via phone and email for past due invoices, submit and follow up on the dispute cases.
• Resolve unidentified payments, code past due invoices, prepare write-off documentation, and inform Client about uncollectable debts.
• Review orders put on hold and update Client daily of the reasons.
• Evaluate Client accounts and credit limits, submit credit-related requests, and cooperate closely with the AR manager.
• Generate and send missing invoices, statements of account, and dunning letters.
• Direct debtors to legal collection agencies.

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE'S WHAT YOU WILL NEED:

• Fluent English and Italian language (min. B2 level in both is required).
• Excellent communication and interpersonal skills.
• Strong organizational, analytical and time-management skills.
• Ability to work from the office located in Warsaw city centre (2/3 days per week).

BONUS POINTS IF YOU HAVE:

• Experience in customer service, collections / accounts receivable processes.
• Familiarity with Microsoft Office, especially Microsoft Excel.

ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.