Italian & English Trust & Safety Specialist

Accenture Poland; Kraków; On-site; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Employee share purchase plan

Paid employee referral program

Extensive training & development

Employee Assistance Program

Job summary

Accenture Poland is seeking a Trust & Safety analyst to review and classify user content from Kraków office, complying with client guidelines. You will work with AI content, develop prompts, and assess model responses for safety and quality. The role emphasizes resilience and multilingual capabilities, especially Italian (B2).

Office-based with fixed shifts and full-time employment. Benefits include private medical care, life insurance, training packages, EAP, and development paths with

Qualifications

• Strong coping, resilience and stress-management skills.
• Excellent comprehension and communication; Italian at min. B2.
• Objective duties with no personal bias; attention to detail.
• Able to synthesize information from multiple streams; critical thinking.

Responsibilities

• Review, classify and remove content per client guidelines using specific tools.
• Stay updated on client policies and AI content moderation trends.
• Investigate and resolve complex content issues with the Trust & Safety team.
• Develop prompt strategies to interrogate large language models on responsible AI.
• Analyze model responses for appropriateness and provide guidance.

Skills

Coping and resilience

Excellent comprehension

Italian language at B2

Attention to detail

Analytical thinking

Job description

Accenture Poland is seeking a Trust & Safety analyst to review and classify user content from Kraków office, complying with client guidelines. You will work with AI content, develop prompts, and assess model responses for safety and quality. The role emphasizes resilience and multilingual capabilities, especially Italian (B2).

Office-based with fixed shifts and full-time employment. Benefits include private medical care, life insurance, training packages, EAP, and development paths with