It Support Specialist With Danish

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Job Reference:

74609c75edb6

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3

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

IT Support Specialist with Danish
Miejsce pracy: Warszawa
Technologies we use:
Expected:

1. Active Directory
2. O365
3. Citrix
4. Android
5. iOS

1. Jira
2. Windows Server
3. VoIP
4. Exchange
5. VMware

Your responsibilities:

1. Provide first and second-level technical support through phone and ticketing systems.
2. Troubleshoot software, hardware, networking, and connectivity issues.
3. Support Windows OS, O365, Citrix applications, and mobile devices.
4. Administer user accounts, emails, and password management.
5. Conduct regular maintenance on computers, laptops, and printers.
6. Escalate unresolved technical problems to higher-level support teams.
7. Keep thorough documentation of all incidents and solutions using ITSM tools.
8. Ensure high-quality customer service with clear communication.

Our requirements:

1. 2-5 years of experience in IT support or service desk roles.
2. Hands-on knowledge of Active Directory, O365, Citrix, and Windows OS.
3. Familiarity with LAN/WAN networks, internet troubleshooting, and mobile operating systems (Android/iOS).
4. Excellent communication skills in English and Danish.
5. Customer-oriented mindset, proactive approach, and problem-solving skills.
6. Familiarity with Jira Service Desk, Windows Server, VoIP, Exchange, or VMware considered a plus.

What we offer:

1. 100% remote work setup.
2. Chance to work in a multicultural, international environment.
3. Opportunities for professional growth and skill development.
4. Collaborative team culture with strong support.
5. Benefits: sharing the costs of sports activities, life insurance.

ITEAMLY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ - As Venture Building, we create profitable technology companies from scratch. We collaborate with partners who share similar aspirations and are open to leveraging the potential of their networks, cultivated over years. We regularly launch new projects founded on long-term, amicable relationships with our associates.