IT Support Specialist

Lyten; Województwo pomorskie; On-site; PLN 60,000 - 90,000; Full time

Job summary

Lyten Poland is seeking an IT Support Specialist to be the first point of contact for IT needs at Europe’s largest BESS manufacturing facility. You’ll ensure employees across offices and production areas have reliable access to tools and technology, collaborating with Global IT and HR to support onboarding and Day-to-day operations.

You will manage the IT helpdesk, administer Microsoft 365, handle user accounts and licenses, coordinate hardware procurement, and maintain office tech including AV

Qualifications

• Bachelor’s degree or equivalent in IT, Engineering, or related field.
• Fluent English, written and spoken.
• Broad IT knowledge covering end-user computing, office tech, and productivity tools.
• Experience in IT helpdesk, desktop support, or end-user support.
• Experience administering Microsoft 365 users, licenses, and mailboxes.
• Experience supporting and managing office hardware (laptops, monitors, printers, conference room equipment).
• Understanding of IT service management concepts (incident, request, problem, change).
• Knowledge of service catalogs and SLAs, with continuous improvement mindset.

Responsibilities

• Manage IT helpdesk tickets, incidents, and service requests.
• Administer Microsoft 365, user accounts, licenses, and mailboxes.
• Oversee office hardware like laptops, monitors, printers, and conference room equipment.

Skills

Bachelor's degree

English fluency

IT helpdesk

Microsoft 365

End-user devices

Intune

SharePoint

Networking basics

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

SharePoint

Intune

Job description

Lyten is leading an industrial revolution through Lyten 3D Graphene™, a breakthrough supermaterial unlocking a new generation of products — from lithium–sulfur batteries and energy storage systems to concrete admixtures, lightweight composites, and next-generation sensors that are revolutionizing industries. Together, these innovations are making a massive global improvement and driving real-world impact across energy, mobility, construction, and defense.

At Lyten, we believe the most meaningful careers begin with purpose — and with people who want to make a difference. We’re not just developing advanced supermaterials — we’re about to change the world as we know it, reshaping how energy is stored, how products are built, and how progress is made.

We’re entering an exciting growth phase, scaling production across the U.S. and Europe and expanding our team of engineers, scientists, and innovators.

Lyten Poland is currently looking for IT Support Specialist.

As an IT Support Specialist at Lyten Poland, you will be the first point of contact for a wide range of IT needs at Europe's largest Battery Energy Storage System (BESS) manufacturing facility. Your role will be essential in ensuring that employees across offices and production areas have reliable access to the tools and technology they need to succeed.

Working as part of the local IT team, you will collaborate closely with our Global IT team and HR, supporting seamless onboarding experiences for new employees and contributing to the efficient operation of our fast-growing organization. You will work daily with colleagues in Poland while also cooperating with teams in California, USA, and other Lyten locations around the world.

Your primary responsibility will be managing the IT helpdesk, including responding to support tickets, resolving incidents and service requests, and delivering timely, effective solutions to end-user issues. You will administer Microsoft 365, manage user accounts and permissions across company systems, and coordinate the procurement of hardware, software licenses, mobile subscriptions, and IT services.

In addition, you will oversee office technology and equipment, including laptops, monitors, printers, conference room solutions, and AV systems. You will also support and maintain the company intranet and contribute to ensuring a positive digital workplace experience.

Beyond day-to-day support activities, you will play an active role in improving processes, tools, and support services. You will help develop helpdesk standards, deliver user training, and promote best practices across the organization. Applying IT service management principles, including incident, request, problem, and change management, you will help maintain a high-quality and consistent support experience across Lyten.

You will report directly to the Senior IT Manager.

Required Qualifications & Experience

• Bachelor's degree in Information Technology, Engineering, or a related field, or equivalent professional experience
• Fluent English, both written and spoken
• Broad hands-on IT knowledge covering end-user computing, office technology, and productivity tools
• Experience in IT helpdesk, desktop support, or end-user support roles
• Practical experience administering Microsoft 365, including user accounts, licenses, and mailboxes
• Experience supporting and managing office hardware such as laptops, monitors, printers, and conference room equipment
• Understanding of IT service management concepts, including incident, request, problem, and change management
• Knowledge of service catalogues and service level concepts, combined with a continuous improvement mindset
• Experience coordinating hardware, software, and service procurement with vendors and internal stakeholders
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical users
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment
• Curiosity, initiative, and a willingness to continuously learn and develop within the IT field

Nice to Have

• ITIL Foundation certification or equivalent IT service management training
• Experience supporting users in a manufacturing, industrial, or production environment
• Experience with endpoint management solutions, such as Microsoft Intune
• Experience administering SharePoint or company intranet platforms
• Basic networking knowledge, including LAN, Wi‑Fi, and connectivity troubleshooting
• Experience working with distributed international teams
• Familiarity with Atlassian tools, including Jira and Confluence
• Polish language skills

Why Join Lyten?

Join a pioneering company driving the future of energy storage and sustainability. At Lyten, you will have the opportunity to work in a highly innovative, international environment, contribute to the success of one of Europe's largest BESS manufacturing facilities, and grow your career alongside talented colleagues across the globe.

Why Work at Lyten

At Lyten, you’ll be part of a team that’s redefining what’s possible in energy, materials, and manufacturing. We’re not just imagining the future — we’re building it today with breakthrough technologies that are changing how products are made and how industries innovate.

Our people are the heart of that mission. From world‑class scientists and engineers to creative problem‑solvers in operations, manufacturing, and commercialization, every member of the Lyten team plays a role in turning bold ideas into real‑world impact. We believe that the best work happens when you’re doing great things in the world — with people you like. Collaboration, curiosity, and a shared sense of purpose drive everything we do.

What You’ll Find at Lyten

• A mission that matters: Contribute directly to solving complex challenges in energy, mobility, and materials innovation.
• Cutting‑edge innovation: Work on technologies at the intersection of materials science, energy storage, and advanced manufacturing that strengthen energy security and local supply chains.
• Extraordinary people: Join a team of talented, friendly, and down‑to‑earth innovators who support, challenge, and inspire one another every day.
• Teamwork and culture: Experience a workplace built on trust, respect, and shared success — where collaboration fuels breakthroughs and everyone’s ideas are heard.
• Global impact: Help scale new materials and energy solutions that reinforce industrial resilience across the U.S. and Europe.
• Career growth: Be part of a fast‑moving company entering a commercial growth phase, with opportunities to lead, learn, and make your mark.
• Purpose‑driven values: Thrive in an environment that celebrates ingenuity, optimism, and meaningful progress — together.

Lyten offers the opportunity to do the most important work of your career — helping build the technologies that will power the next century of innovation.

Join us, and help transform industries, communities, and the planet with friends who share your drive to make a difference.