IT Program & Project Quality Assurance Manager Poland - Katowice (IT Service Center)

Knauf Gips KG; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A global building materials manufacturer is seeking an experienced IT Project Quality Assurance professional in Katowice. This role involves defining quality assurance frameworks, leading assessments, and collaborating with teams to ensure compliance. Ideal candidates have a proven record in quality assurance roles and possess strong analytical and communication skills. The position offers security, flexibility, and various health benefits in a supportive work environment.

Benefits

Permanent employment contract

Flexible working hours

Discounts on sports and leisure activities

Private health care

Individual career development support

Qualifications

• Proven experience in IT project quality assurance or governance roles.
• Strong analytical and problem-solving skills.
• Excellent communication and influencing skills.

Responsibilities

• Define and implement quality assurance frameworks for IT programs.
• Lead quality assessments and reviews across project phases.
• Collaborate with delivery teams to embed quality checkpoints.
• Develop and maintain KPIs and dashboards to monitor quality performance.
• Act as a strategic advisor on quality topics.

Skills

Analytical skills

Problem-solving skills

Communication skills

Influencing skills

Fluency in English

Proficiency in German

Education

Certification in quality management

Job description

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Information Services GmbHis proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?
• Do you always put the customer at the center of your actions?
• Do you consider the future and upcoming generations in your actions?
• Do you strive for personal and professional growth?

What you\'ll do

• Define and implement quality assurance frameworks for IT programs and projects, ensuring alignment with Knauf’s global standards and compliance requirements
• Lead quality assessments and reviews across project phases to identify gaps, risks, and improvement opportunities, reporting findings to senior stakeholders including C-Level
• Collaborate with program and project managers and delivery teams to embed quality checkpoints and continuous improvement practices throughout the lifecycle
• Develop and maintain KPIs and dashboards to monitor quality performance, ensuring transparency and accountability across all IT initiatives
• Act as a strategic advisor and ambassador on quality topics, proactively identifying trends and driving initiatives that enhance delivery excellence and business customer satisfaction

Who you are

• Proven experience in IT project quality assurance or governance roles, ideally within large-scale transformation programs and international environments
• Strong analytical and problem-solving skills with the ability to translate complex quality data into actionable insights
• Excellent communication and influencing skills, capable of engaging with technical and non-technical stakeholders at all levels
• Certification in quality management (e.g. Six Sigma) or project assurance (e.g., IPMA) is a plus
• Fluent in English (spoken and written); proficiency in German is advantageous

What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Security: Permanent employment contract in a stable, successful family owned business
• Flexibility: A wide time window for flexible working and weekly remote days
• Fitness and health: Discounts on various sports and leisure activities, active health promotion, private health care, occupational safety, and more
• Time Savings:Parking and direct access to public transport (train, bus)
• Feel Approach: Welcome days and individual onboarding, company and team events
• Personal career and career development: Individual support for extra-occupational studies, further education and training courses
• Inspiring work environment: Our nicely designed office offers you an environment that fosters creativity and productivity. We love coming together as a team here!

Knauf as an employer

Knauf Information Services GmbH is a key driver of the KNAUF Group's global growth and digital transformation. A team of 500 highly qualified experts is committed to supporting the Group and its customers worldwide with innovative IT solutions and customized services. The core competencies of Knauf IT cover a wide range of IT services, including the development and implementation of complex software solutions, the optimization of business processes through digital technologies and ensuring IT security and data protection.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.